77
NPS
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Brand Page
Beeketing
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About Beeketing's Brand
Beeketing is a marketing automation platform for e commerce
Brand at a Glance
4.7/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
Beeketing NPS
Beeketing's Net Promoter Score (NPS) is a 77 with 81% Promoters, 15% Passives, and 4% Detractors. Net Promoter Score tracks whether Beeketing's customers would recommend using the product based on a scale of -100 to 100.
Beeketing Overall NPS
| 81% | Promoters |
|---|---|
| 15% | Passives |
| 4% | Detractors |
Beeketing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 77 | Aug 2020 | 77 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beeketing NPS by Usage
Beeketing's NPS was rated the highest by customers who have used Beeketing's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 73 | Less than 1 Year | 73 |
5 to 10 Years 57 | 5 to 10 Years | 57 |
Beeketing Product Quality
4.7/5
Beeketing has an overall Product Quality score of 4.7 out of 5 stars rated by its users and customers.
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Beeketing Product Information
Beeketing serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Beeketing supports Web devices and offers products for small and medium sized businesses.
Beeketing’s product quality score is a 4.7 out of 5 as rated by its users and customers.
- Website
- https://beeketing.com
- Company Size
- 1-10 Employees
Languages Supported
English
Product Type
eCommerce Software
Beeketing Pricing
Beeketing ROI & Value For Money
4.7/5
Beeketing has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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Beeketing Pricing Plans
Beeketing has a pricing structure that accommodates small and medium businesses.
Who Uses Beeketing?
Small Businesses
Medium Businesses
Beeketing Customer Service
5/5
Beeketing has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Beeketing's Customer Service
Address
Singapore, Singapore
Website
https://beeketing.com
