-100
NPS
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Beko Elektronik
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About Beko Elektronik's Brand
Manufacturer of electronic products. The Company is primarily engaged in the manufacturing of original electronic equipment.
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
3.5/5
Pricing
2.2/5
Customer Service
Beko Elektronik NPS
Beko Elektronik's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Beko Elektronik's customers would recommend using the product based on a scale of -100 to 100.
Beko Elektronik Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Beko Elektronik NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2020 -100 | Nov 2020 | -100 |
Mar 2024 -100 | Mar 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beko Elektronik Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Beko Elektronik users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beko Elektronik Product Quality
4.5/5
Beko Elektronik has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beko Elektronik's overall Product Quality score rated by its users and customers.
Beko Elektronik Product Information
Beko Elektronik’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- www.bekoelektronik.com.tr
- Company Size
- 10,000+ Employees
Beko Elektronik Pricing
Beko Elektronik ROI & Value For Money
3.5/5
Beko Elektronik has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beko Elektronik's overall ROI score rated by its users and customers.
Beko Elektronik Customer Satisfaction (CSAT)
Beko Elektronik Customer Satisfaction (CSAT) Score
100 / 100
Beko Elektronik has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beko Elektronik Customer Service
2.2/5
Beko Elektronik has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
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About Beko Elektronik's Customer Service
Address
Beylikduzu Mevkii, Istanbul, 34901 Solomon Islands
Website
www.bekoelektronik.com.tr
Beko Elektronik as an Employer
Consumer vs. Employees
Beko Elektronik scored a -100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Beko Elektronik would recommend the brand to a friend. ENPS measures how likely Beko Elektronik employees would recommend working at Beko Elektronik to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 0% | Promoters |
|---|---|
| 67% | Passive |
| 33% | Detractors |
