-50
NPS
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Bell Partners
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About Bell Partners' Brand
Bell Partners is a private real estate company focused primarily on the acquisition and management of high quality apartment communities
Brand at a Glance
55%
Customer Loyalty
2/5
Product Quality
2/5
Pricing
1.7/5
Customer Service
Bell Partners NPS
Bell Partners's Net Promoter Score (NPS) is a -50 with 25% Promoters, 0% Passives, and 75% Detractors. Net Promoter Score tracks whether Bell Partners's customers would recommend using the product based on a scale of -100 to 100.
Bell Partners Overall NPS
| 25% | Promoters |
|---|---|
| 0% | Passives |
| 75% | Detractors |
Bell Partners NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 -100 | May 2023 | -100 |
Nov 2023 0 | Nov 2023 | 0 |
Mar 2024 -33 | Mar 2024 | -33 |
Jun 2025 -50 | Jun 2025 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bell Partners Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Bell Partners users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bell Partners Product Quality
2/5
Bell Partners has an overall Product Quality score of 2 out of 5 stars rated by its users and customers.
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Bell Partners Product Information
Bell Partners’s product quality score is a 2 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Bell Partners Pricing
Bell Partners ROI & Value For Money
2/5
Bell Partners has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
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Bell Partners Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
50%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bell Partners Customer Service
1.7/5
Bell Partners has an overall Customer Service score of 1.7 out of 5 stars rated by its users and customers.
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About Bell Partners's Customer Service
Website
http://www.bellpartnersinc.com/
Phone Number
3362321966
Consumer vs. Employees
Bell Partners scored a -50 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Bell Partners would recommend the brand to a friend. ENPS measures how likely Bell Partners employees would recommend working at Bell Partners to a friend.
Net Promoter Score
-50
NPS Score
| 25% | Promoters |
|---|---|
| 0% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
