100
NPS
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Beroe Inc - Advantage Procurement
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About Beroe Inc - Advantage Procurement's Brand
Beroe is a procurement intelligence company which specialises in customised market research. Our insights help procurement decision-making
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Beroe Inc - Advantage Procurement NPS
Beroe Inc - Advantage Procurement's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Beroe Inc - Advantage Procurement's customers would recommend using the product based on a scale of -100 to 100.
Beroe Inc - Advantage Procurement Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Beroe Inc - Advantage Procurement NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 100 | Jun 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Beroe Inc - Advantage Procurement Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Beroe Inc - Advantage Procurement users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Beroe Inc - Advantage Procurement Product Quality
2.5/5
Beroe Inc - Advantage Procurement has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Beroe Inc - Advantage Procurement's overall Product Quality score rated by its users and customers.
Beroe Inc - Advantage Procurement Product Information
Beroe Inc - Advantage Procurement’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.beroeinc.com
- Company Size
- 201-500 Employees
Industry
Tech
Analytics
Business Services
Enterprise
Productivity
Travel
Beroe Inc - Advantage Procurement Pricing
Beroe Inc - Advantage Procurement ROI & Value For Money
4/5
Beroe Inc - Advantage Procurement has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Beroe Inc - Advantage Procurement Customer Satisfaction (CSAT)
Beroe Inc - Advantage Procurement Customer Satisfaction (CSAT) Score
100 / 100
Beroe Inc - Advantage Procurement has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Beroe Inc - Advantage Procurement Customer Service
4/5
Beroe Inc - Advantage Procurement has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
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About Beroe Inc - Advantage Procurement's Customer Service
Address
Holly Springs, NC 27540
Website
http://www.beroeinc.com
Phone Number
4442924100
Beroe Inc - Advantage Procurement as an Employer
2.9/5
Beroe Inc - Advantage Procurement has a 2.9/5 stars for its overall company culture rated by their employees
top
50%
CEO of Beroe Inc - Advantage Procurement
In the Top 50% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Beroe Inc - Advantage Procurement scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Beroe Inc - Advantage Procurement would recommend the brand to a friend. ENPS measures how likely Beroe Inc - Advantage Procurement employees would recommend working at Beroe Inc - Advantage Procurement to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 40% | Promoters |
|---|---|
| 20% | Passive |
| 40% | Detractors |
