-50
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Besomebody
Marketing or Exec? Claim Your Free Account
About Besomebody's Brand
We help build the world's greatest companies.
Brand at a Glance
55%
Customer Loyalty
4/5
Product Quality
3.7/5
Pricing
2.2/5
Customer Service
Besomebody NPS
Besomebody's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether Besomebody's customers would recommend using the product based on a scale of -100 to 100.
Besomebody Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Besomebody NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 -100 | Aug 2020 | -100 |
Aug 2022 -50 | Aug 2022 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Besomebody Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Besomebody users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Besomebody Product Quality
4/5
Besomebody has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Besomebody's overall Product Quality score rated by its users and customers.
Besomebody Product Information
Besomebody’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://besomebody.com/
- Company Size
- 11-50 Employees
Besomebody Pricing
Besomebody ROI & Value For Money
3.7/5
Besomebody has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Besomebody's overall ROI score rated by its users and customers.
Besomebody Customer Satisfaction (CSAT)
Besomebody Customer Satisfaction (CSAT) Score
100 / 100
Besomebody has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Besomebody Customer Service
2.2/5
Besomebody has an overall Customer Service score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Besomebody's overall Customer Service score rated by its users and customers.
About Besomebody's Customer Service
Address
917 Main Street, Suite 200, Cincinnati, OH 45202
Website
http://besomebody.com/
Phone Number
1-833-562-7111
Besomebody's Social Links
Besomebody as an Employer
4.7/5
Besomebody has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Besomebody scored a -50 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Besomebody would recommend the brand to a friend. ENPS measures how likely Besomebody employees would recommend working at Besomebody to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
