0
NPS
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Bespin Global
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About Bespin Global's Brand
Provider of a Saas based managed cloud services to created to drive the digital transformation of its clients by helping them adopt cloud IT. The company's automated multi-cloud management platform and professional services offers transfer, operations and ongoing management to the cloud, enabling clients to leverage everything cloud has to offer in speeding up the digital innovation.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
4.5/5
Customer Service
Bespin Global NPS
Bespin Global's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Bespin Global's customers would recommend using the product based on a scale of -100 to 100.
Bespin Global Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Bespin Global NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 0 | Jan 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bespin Global Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Bespin Global users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bespin Global Product Quality
4/5
Bespin Global has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bespin Global's overall Product Quality score rated by its users and customers.
Bespin Global Product Information
Bespin Global’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.bespinglobal.com
- Company Size
- 51-200 Employees
Bespin Global Pricing
Bespin Global ROI & Value For Money
4/5
Bespin Global has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bespin Global's overall ROI score rated by its users and customers.
Bespin Global Customer Service
4.5/5
Bespin Global has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bespin Global's overall Customer Service score rated by its users and customers.
About Bespin Global's Customer Service
Address
Gyeonggi-do Seongnam-si, Bundang-gu, Seoul, 13496 Korea (Republic of)
Website
www.bespinglobal.com
Consumer vs. Employees
Bespin Global scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Bespin Global would recommend the brand to a friend. ENPS measures how likely Bespin Global employees would recommend working at Bespin Global to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
