-60
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
BG Staffing
Marketing or Exec? Claim Your Free Account
About BG Staffing's Brand
BG Staffing offers flexible access to reliable people. Temporary, temp-to-hire, direct hire and payrolling services to meet your demand.
Brand at a Glance
83%
Customer Loyalty
3.1/5
Product Quality
3.5/5
Pricing
3.4/5
Customer Service
BG Staffing NPS
BG Staffing's Net Promoter Score (NPS) is a -60 with 20% Promoters, 0% Passives, and 80% Detractors. Net Promoter Score tracks whether BG Staffing's customers would recommend using the product based on a scale of -100 to 100.
BG Staffing Overall NPS
| 20% | Promoters |
|---|---|
| 0% | Passives |
| 80% | Detractors |
BG Staffing NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 0 | Apr 2022 | 0 |
Aug 2023 -33 | Aug 2023 | -33 |
Dec 2024 -60 | Dec 2024 | -60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BG Staffing Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of BG Staffing users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BG Staffing Product Quality
3.1/5
BG Staffing has an overall Product Quality score of 3.1 out of 5 stars rated by its users and customers.
Sign Up to unlock BG Staffing's overall Product Quality score rated by its users and customers.
BG Staffing Product Information
BG Staffing’s product quality score is a 3.1 out of 5 as rated by its users and customers.
- Website
- http://www.bgstaffing.com/
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
BG Staffing Pricing
BG Staffing ROI & Value For Money
3.5/5
BG Staffing has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock BG Staffing's overall ROI score rated by its users and customers.
BG Staffing Customer Satisfaction (CSAT)
BG Staffing Customer Satisfaction (CSAT) Score
33 / 100
BG Staffing has an overall Customer Satisfaction score of 33 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
34%
Dissatisfied
33%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BG Staffing Customer Service
3.4/5
BG Staffing has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock BG Staffing's overall Customer Service score rated by its users and customers.
About BG Staffing's Customer Service
Address
5850 Granite Parkway, Suite 730, Plano, TX
Website
http://www.bgstaffing.com/
Phone Number
(972)692-2400
BG Staffing as an Employer
3.4/5
BG Staffing has a 3.4/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
BG Staffing scored a -60 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of BG Staffing would recommend the brand to a friend. ENPS measures how likely BG Staffing employees would recommend working at BG Staffing to a friend.
Net Promoter Score
-60
NPS Score
| 20% | Promoters |
|---|---|
| 0% | Passive |
| 80% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
