-100
NPS
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Blank Rome LLP
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About Blank Rome LLP's Brand
Blank Rome has provided exceptional service to clients for more than 65 years.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Blank Rome LLP NPS
Blank Rome LLP's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Blank Rome LLP's customers would recommend using the product based on a scale of -100 to 100.
Blank Rome LLP Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Blank Rome LLP NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2025 -100 | Jul 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Blank Rome LLP Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Blank Rome LLP users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Blank Rome LLP Product Quality
1.5/5
Blank Rome LLP has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blank Rome LLP's overall Product Quality score rated by its users and customers.
Blank Rome LLP Product Information
Blank Rome LLP’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.blankrome.com/
Blank Rome LLP Pricing
Blank Rome LLP ROI & Value For Money
1.5/5
Blank Rome LLP has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blank Rome LLP's overall ROI score rated by its users and customers.
Blank Rome LLP Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
100%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Blank Rome LLP Customer Service
1.5/5
Blank Rome LLP has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blank Rome LLP's overall Customer Service score rated by its users and customers.
About Blank Rome LLP's Customer Service
Address
130 North 18th Street One Logan Square, Philadelphia, PA 19103-6998
Website
http://www.blankrome.com/
Blank Rome LLP as an Employer
4.6/5
Blank Rome LLP has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Blank Rome LLP scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Blank Rome LLP would recommend the brand to a friend. ENPS measures how likely Blank Rome LLP employees would recommend working at Blank Rome LLP to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
