-88
NPS
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Blinds to Go
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About Blinds to Go's Brand
Blinds To Go(R) is the leading manufacturer and retailer of custom window blinds and shades in North America.
Brand at a Glance
60%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Blinds to Go NPS
Blinds to Go's Net Promoter Score (NPS) is a -88 with 4% Promoters, 4% Passives, and 92% Detractors. Net Promoter Score tracks whether Blinds to Go's customers would recommend using the product based on a scale of -100 to 100.
Blinds to Go Overall NPS
| 4% | Promoters |
|---|---|
| 4% | Passives |
| 92% | Detractors |
Blinds to Go NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2024 -87 | Dec 2024 | -87 |
Jan 2025 -87 | Jan 2025 | -87 |
Feb 2025 -87 | Feb 2025 | -87 |
Mar 2025 -87 | Mar 2025 | -87 |
Apr 2025 -87 | Apr 2025 | -87 |
May 2025 -87 | May 2025 | -87 |
Jul 2025 -87 | Jul 2025 | -87 |
Aug 2025 -87 | Aug 2025 | -87 |
Sep 2025 -88 | Sep 2025 | -88 |
Oct 2025 -90 | Oct 2025 | -90 |
Nov 2025 -90 | Nov 2025 | -90 |
Jan 2026 -90 | Jan 2026 | -90 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Blinds to Go NPS by Gender
Female customers rated Blinds to Go's NPS 1 points higher than Male customers.
Male
-96
Blinds to Go's NPS was rated -96 by Male customers on Comparably.
0%
Promoters
4%
Passives
96%
Detractors
Female
-95
Blinds to Go's NPS was rated -95 by Female customers on Comparably.
1%
Promoters
3%
Passives
96%
Detractors
Blinds to Go NPS by Ethnicity
Blinds to Go's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -94 | Caucasian | -94 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -100 | African American/Black | -100 |
Asian or Pacific Islander -100 | Asian or Pacific Islander | -100 |
Other -100 | Other | -100 |
Blinds to Go NPS by Age
Blinds to Go's NPS was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.
Blinds to Go NPS by Usage
Blinds to Go's NPS was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -98 | Less than 1 Year | -98 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -63 | 2 to 5 Years | -63 |
5 to 10 Years -100 | 5 to 10 Years | -100 |
Over 10 Years -95 | Over 10 Years | -95 |
Blinds to Go Customer Reviews
Out of the 23 Blinds to Go customer reviews 2 were positive and 21 were constructive. Blinds to Go customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
All Reviews
Positive Reviews
Constructive Reviews
Blinds to Go Customer Loyalty
60%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
60% of Blinds to Go users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Blinds to Go Customer Loyalty Score by Gender
Male customers rated Blinds to Go's Customer Loyalty score 17% higher than Female customers.
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Male
69%
Yes
Female
52%
Yes
Blinds to Go Customer Loyalty Score by Ethnicity
Blinds to Go's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Blinds to Go.
53
out of 100
Caucasian
33
out of 100
Hispanic or Latino
49
out of 100
African American/Black
100
out of 100
Asian or Pacific Islander
78
out of 100
Other
Blinds to Go Customer Loyalty Score by Age
Blinds to Go's Customer Loyalty score was rated the highest by customers ages 41-45, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Blinds to Go.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 70% | 36-40 | 70% |
41-45 100% | 41-45 | 100% |
46-50 82% | 46-50 | 82% |
51-55 48% | 51-55 | 48% |
56-60 42% | 56-60 | 42% |
61-65 45% | 61-65 | 45% |
66+ 59% | 66+ | 59% |
Blinds to Go Customer Loyalty Score by Usage
Blinds to Go's Customer Loyalty score was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Blinds to Go Customer Loyalty Score by Industry
Blinds to Go's Customer Loyalty score was rated the highest by Professional Services industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Blinds to Go Product Quality
1.5/5
Blinds to Go has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Blinds to Go Product Information
Blinds to Go’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Blinds to Go's product the highest. Reviewers from the Tech industry rated Blinds to Go the lowest at 1.5.
- Company Size
- 501-1,000 Employees
Quick Insights into Blinds to Go Product Quality
Blinds to Go's Product Quality score was rated highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and rated lowest by customers from the Tech industry.
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Ranked Blinds to Go Product Quality the Highest
Ranked Blinds to Go Product Quality the Lowest
Blinds to Go Product Quality Score by Gender
Blinds to Go's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Blinds to Go.
Male
1.5/5
Female
1.5/5
Blinds to Go Product Quality Score by Ethnicity
Blinds to Go's Product Quality score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Blinds to Go.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Blinds to Go Product Quality Score by Age
Blinds to Go's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Blinds to Go.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.7 | 36-40 | 1.7 |
41-45 1.9 | 41-45 | 1.9 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Blinds to Go Product Quality Score by Usage
Blinds to Go's Product Quality score was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Blinds to Go Product Quality Score by Industry
Blinds to Go's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Blinds to Go Pricing
Blinds to Go ROI & Value For Money
1.5/5
Blinds to Go has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blinds to Go's overall ROI score rated by its users and customers.
Blinds to Go Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Blinds to Go.
Quick Insights into Blinds to Go ROI
Blinds to Go's ROI score was rated highest by customers ages 41-45, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Blinds to Go's ROI score.
Ranked Blinds to Go ROI the Highest
Ranked Blinds to Go ROI the Lowest
Blinds to Go ROI Score by Gender
Blinds to Go's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Blinds to Go.
Male
1.5/5
Female
1.5/5
Blinds to Go ROI Score by Ethnicity
Blinds to Go's ROI score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Blinds to Go.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Blinds to Go ROI Score by Age
Blinds to Go's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Blinds to Go.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 2.7 | 41-45 | 2.7 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Blinds to Go ROI Score by Usage
Blinds to Go's ROI score was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Blinds to Go ROI Score by Industry
Blinds to Go's ROI score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Blinds to Go Customer Satisfaction (CSAT)
Blinds to Go Customer Satisfaction (CSAT) Score
8 / 100
Blinds to Go has an overall Customer Satisfaction score of 8 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
3%
Satisfied
5%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
10%
Very Dissatisfied
80%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Blinds to Go Customer Satisfaction
Blinds to Go's Customer Satisfaction score was rated highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and rated lowest by customers from the Tech industry.
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Ranked Blinds to Go Customer Satisfaction the Highest
Ranked Blinds to Go Customer Satisfaction the Lowest
Blinds to Go Customer Satisfaction Score by Gender
Blinds to Go's Customer Satisfaction score was rated 3 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Blinds to Go.
3 / 100
MaleVery Satisfied | 3% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 4% | |
Dissatisfied | 8% | |
Very Dissatisfied | 85% |
3 / 100
FemaleVery Satisfied | 2% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 5% | |
Very Dissatisfied | 92% |
Blinds to Go Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Blinds to Go's Customer Satisfaction (CSAT) score was rated 5% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Blinds to Go.
5 / 100
Very Satisfied
4%
Satisfied
1%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
4%
Very Dissatisfied
91%
CSAT according to Hispanic or Latino
Blinds to Go's Customer Satisfaction (CSAT) score was rated 0% according to Hispanic or Latino users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Blinds to Go.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
75%
CSAT according to African American/Black
Blinds to Go's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Blinds to Go.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
17%
Very Dissatisfied
83%
CSAT according to Asian or Pacific Islander
Blinds to Go's Customer Satisfaction (CSAT) score was rated 0% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Blinds to Go.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
67%
CSAT according to Other
Blinds to Go's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Blinds to Go.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
11%
Very Dissatisfied
89%
Blinds to Go Customer Satisfaction Score by Age
Blinds to Go's Customer Satisfaction score was rated the highest by customers ages 36-40, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Blinds to Go.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 20% | |||||||||||||||
| 41-45 | 0% | |||||||||||||||
| 46-50 | 0% | |||||||||||||||
| 51-55 | 0% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 6% | |||||||||||||||
| 66+ | 4% |
Blinds to Go Customer Satisfaction Score by Usage
Blinds to Go's Customer Satisfaction score was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Blinds to Go Customer Satisfaction Score by Industry
Blinds to Go's Customer Satisfaction score was rated 0 points by both Accounting and Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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"groupId": 515,
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]
}Blinds to Go Customer Service
1.5/5
Blinds to Go has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blinds to Go's overall Customer Service score rated by its users and customers.
About Blinds to Go's Customer Service
Address
101 East State Route 4, Paramus, NJ
Website
http://www.blindstogo.com/en/
Phone Number
15142599992
Quick Insights into Blinds to Go Customer Service
Blinds to Go's Customer Service score was rated highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and rated lowest by customers from the Tech industry.
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Ranked Blinds to Go Customer Service the Highest
Ranked Blinds to Go Customer Service the Lowest
Blinds to Go Customer Service Score by Gender
Blinds to Go's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Blinds to Go.
Male
1.5/5
Female
1.5/5
Blinds to Go Customer Service Score by Ethnicity
Blinds to Go's Customer Service score was rated 1.5 stars by both African American/Black and Other customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Blinds to Go.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 1.5 | Asian or Pacific Islander | 1.5 |
Other 1.5 | Other | 1.5 |
Blinds to Go Customer Service Score by Age
Blinds to Go's Customer Service score was rated 1.5 stars by customers ages 36-40 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Blinds to Go.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Blinds to Go Customer Service Score by Usage
Blinds to Go's Customer Service score was rated the highest by customers who have used Blinds to Go's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
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Blinds to Go Customer Service Score by Industry
Blinds to Go's Customer Service score was rated 1.5 stars by both Accounting and Tech industry customers.
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Blinds to Go as an Employer
3.0/5
Blinds to Go has a 3.0/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Blinds to Go scored a -88 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Blinds to Go would recommend the brand to a friend. ENPS measures how likely Blinds to Go employees would recommend working at Blinds to Go to a friend.
Net Promoter Score
-88
NPS Score
| 4% | Promoters |
|---|---|
| 4% | Passive |
| 92% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 30% | Promoters |
|---|---|
| 7% | Passive |
| 63% | Detractors |
