-78
NPS
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Brand Page
Bloglovin
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About Bloglovin's Brand
Bloglovin is a platform where anyone can read all their favorite blogs in one place.
Brand at a Glance
42%
Customer Loyalty
1.7/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Bloglovin NPS
Bloglovin's Net Promoter Score (NPS) is a -78 with 11% Promoters, 0% Passives, and 89% Detractors. Net Promoter Score tracks whether Bloglovin's customers would recommend using the product based on a scale of -100 to 100.
Bloglovin Overall NPS
| 11% | Promoters |
|---|---|
| 0% | Passives |
| 89% | Detractors |
Bloglovin NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 -20 | Feb 2022 | -20 |
Jun 2022 -33 | Jun 2022 | -33 |
Dec 2022 -43 | Dec 2022 | -43 |
Feb 2023 -50 | Feb 2023 | -50 |
May 2023 -55 | May 2023 | -55 |
Jan 2024 -60 | Jan 2024 | -60 |
Feb 2024 -67 | Feb 2024 | -67 |
Apr 2024 -71 | Apr 2024 | -71 |
May 2024 -73 | May 2024 | -73 |
Jun 2024 -75 | Jun 2024 | -75 |
Jul 2024 -77 | Jul 2024 | -77 |
Apr 2026 -77 | Apr 2026 | -77 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bloglovin Customer Loyalty
42%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
42% of Bloglovin users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bloglovin Product Quality
1.7/5
Bloglovin has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
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Bloglovin Product Information
Bloglovin’s product quality score is a 1.7 out of 5 as rated by its users and customers.
- Website
- http://www.bloglovin.com
- Company Size
- 51-200 Employees
Industry
Tech
Consumer Services
Content
Social
Bloglovin Pricing
Bloglovin ROI & Value For Money
1.5/5
Bloglovin has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Bloglovin Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
25%
Very Dissatisfied
58%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bloglovin Customer Service
1.5/5
Bloglovin has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Bloglovin's Customer Service
Address
116 West Houston Street 5th Floor , York, NY 10012 Sweden
Website
http://www.bloglovin.com
Phone Number
46 7 30 59 78 14
Bloglovin's Social Links
Consumer vs. Employees
Bloglovin scored a -78 for Net Promoter Score and a -26 for Employee Net Promoter Score. NPS gauges how likely a customer of Bloglovin would recommend the brand to a friend. ENPS measures how likely Bloglovin employees would recommend working at Bloglovin to a friend.
Net Promoter Score
-78
NPS Score
| 11% | Promoters |
|---|---|
| 0% | Passive |
| 89% | Detractors |
Employee Net Promoter Score
-26
eNPS Score
| 37% | Promoters |
|---|---|
| 0% | Passive |
| 63% | Detractors |
