100
NPS
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Blue Danube Systems
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About Blue Danube Systems' Brand
Blue Danube Systems develops hardware and software solutions to increase average user data rates for wireless communication systems.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Blue Danube Systems NPS
Blue Danube Systems's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Blue Danube Systems's customers would recommend using the product based on a scale of -100 to 100.
Blue Danube Systems Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Blue Danube Systems NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Blue Danube Systems Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Blue Danube Systems users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Blue Danube Systems Product Quality
5/5
Blue Danube Systems has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blue Danube Systems' overall Product Quality score rated by its users and customers.
Blue Danube Systems Product Information
Blue Danube Systems’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://bluedanube.com
- Company Size
- 51-200 Employees
Industry
Tech
Hardware and Devices
Mobile App
Blue Danube Systems Pricing
Blue Danube Systems ROI & Value For Money
5/5
Blue Danube Systems has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blue Danube Systems' overall ROI score rated by its users and customers.
Blue Danube Systems Customer Satisfaction (CSAT)
Blue Danube Systems Customer Satisfaction (CSAT) Score
100 / 100
Blue Danube Systems has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Blue Danube Systems Customer Service
5/5
Blue Danube Systems has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Blue Danube Systems' overall Customer Service score rated by its users and customers.
About Blue Danube Systems's Customer Service
Address
465 Fairchild Drive, Suite 124, Mountain View, CA
Website
http://bluedanube.com
Phone Number
908-656-8777
Consumer vs. Employees
Blue Danube Systems scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Blue Danube Systems would recommend the brand to a friend. ENPS measures how likely Blue Danube Systems employees would recommend working at Blue Danube Systems to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
