

We believe in sharing happiness by providing amazing vacation experiences at unique Bluegreen resorts in popular destinations.

Ahmad M. Wardak serves as our Chief Marketing Officer. In his role, Mr. Wardak oversees all aspects of our marketing operations, Club Services and customer care as well as sales operations at our 51%-owned joint venture with affiliates of Bass Pro Shops (the “Bass Pro JV”). Mr. Wardak also serves as a member of the Management Committee of the Bass Pro JV. Mr. Wardak joined Bluegreen in 2003 and most recently served as EVP of Corporate Development and Innovation, where he led, among other things, our strategic and corporate development, acquisitions and development, inventory management, new product development and innovation as well as our business intelligence and analytics functions. Prior to this role, Mr. Wardak held various other senior positions with us. Most relevant to his current role, Mr. Wardak led our corporate marketing function from 2010 to 2017, which included establishing and growing our strategic partnerships and leading our multi-channel direct marketing efforts invo
Bluegreen Vacations's Net Promoter Score (NPS) is a -34 with 28% Promoters, 10% Passives, and 62% Detractors. Net Promoter Score tracks whether Bluegreen Vacations's customers would recommend using the product based on a scale of -100 to 100.
| 28% | Promoters |
|---|---|
| 10% | Passives |
| 62% | Detractors |
| Summary | Date | Score |
|---|---|---|
Feb 2025 -27 | Feb 2025 | -27 |
Mar 2025 -29 | Mar 2025 | -29 |
Apr 2025 -29 | Apr 2025 | -29 |
May 2025 -29 | May 2025 | -29 |
Jun 2025 -30 | Jun 2025 | -30 |
Jul 2025 -32 | Jul 2025 | -32 |
Aug 2025 -32 | Aug 2025 | -32 |
Sep 2025 -32 | Sep 2025 | -32 |
Oct 2025 -32 | Oct 2025 | -32 |
Nov 2025 -34 | Nov 2025 | -34 |
Dec 2025 -34 | Dec 2025 | -34 |
Jan 2026 -34 | Jan 2026 | -34 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Bluegreen Vacations's NPS 7 points higher than Male customers.
Bluegreen Vacations's NPS was rated -57 by Male customers on Comparably.
Bluegreen Vacations's NPS was rated -50 by Female customers on Comparably.
Bluegreen Vacations's NPS was rated the highest by Hispanic or Latino customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -62 | Caucasian | -62 |
Hispanic or Latino -60 | Hispanic or Latino | -60 |
Other -63 | Other | -63 |
Bluegreen Vacations's NPS was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
Bluegreen Vacations's NPS was rated the highest by customers who have used Bluegreen Vacations's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -76 | Less than 1 Year | -76 |
1 to 2 Years -73 | 1 to 2 Years | -73 |
2 to 5 Years -34 | 2 to 5 Years | -34 |
5 to 10 Years -20 | 5 to 10 Years | -20 |
Over 10 Years -59 | Over 10 Years | -59 |
Out of the 11 Bluegreen Vacations customer reviews 2 were positive and 9 were constructive. Bluegreen Vacations customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Bluegreen Vacations users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Female customers rated Bluegreen Vacations's Customer Loyalty score 22% higher than Male customers.
Bluegreen Vacations's Customer Loyalty score was rated the highest by Other customers, and the lowest by Hispanic or Latino customers.
% who answered "Yes"
Bluegreen Vacations's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 36-40.
| Summary | Age | Score |
|---|---|---|
31-35 78% | 31-35 | 78% |
36-40 33% | 36-40 | 33% |
41-45 60% | 41-45 | 60% |
46-50 74% | 46-50 | 74% |
51-55 73% | 51-55 | 73% |
56-60 70% | 56-60 | 70% |
61-65 85% | 61-65 | 85% |
66+ 91% | 66+ | 91% |
Bluegreen Vacations's Customer Loyalty score was rated the highest by customers who have used Bluegreen Vacations's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bluegreen Vacations's Customer Loyalty score was rated the highest by Construction industry customers, and the lowest by Military and Defense industry customers.
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Bluegreen Vacations has an overall Product Quality score of 2.6 out of 5 stars rated by its users and customers.
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Bluegreen Vacations’s product quality score is a 2.6 out of 5 as rated by its users and customers. Reviewers from the Construction industry rated Bluegreen Vacations's product the highest. Reviewers from the Education industry rated Bluegreen Vacations the lowest at 1.5.
Bluegreen Vacations's Product Quality score was rated highest by customers from the Construction industry, and rated lowest by customers from the Education industry.
Female customers rated Bluegreen Vacations's Product Quality score 0.2 stars higher than Male customers.
Bluegreen Vacations's Product Quality score was rated the highest by Caucasian customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.2 | Caucasian | 2.2 |
Hispanic or Latino 1.6 | Hispanic or Latino | 1.6 |
Other 2 | Other | 2 |
Bluegreen Vacations's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Score |
|---|---|---|
31-35 2.5 | 31-35 | 2.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 3.5 | 46-50 | 3.5 |
51-55 2.3 | 51-55 | 2.3 |
56-60 3.1 | 56-60 | 3.1 |
61-65 1.8 | 61-65 | 1.8 |
66+ 2.1 | 66+ | 2.1 |
Bluegreen Vacations's Product Quality score was rated the highest by customers who have used Bluegreen Vacations's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bluegreen Vacations's Product Quality score was rated the highest by Construction industry customers, and the lowest by Education industry customers.
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Bluegreen Vacations has a value for money and ROI score of 2.3 out of 5 stars rated by its users and customers.
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Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Construction industry. The users from the Education industry think that they had the lowest ROI from Bluegreen Vacations.
Bluegreen Vacations's ROI score was rated highest by customers from the Construction industry, and rated lowest by customers who have used Bluegreen Vacations's products/services for Less than 1 Year.
Female customers rated Bluegreen Vacations's ROI score 0.2 stars higher than Male customers.
Bluegreen Vacations's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.7 | Caucasian | 1.7 |
Hispanic or Latino 1.7 | Hispanic or Latino | 1.7 |
Other 1.6 | Other | 1.6 |
Bluegreen Vacations's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
| Summary | Age | Score |
|---|---|---|
31-35 2.5 | 31-35 | 2.5 |
36-40 1.9 | 36-40 | 1.9 |
41-45 1.5 | 41-45 | 1.5 |
46-50 3.3 | 46-50 | 3.3 |
51-55 2 | 51-55 | 2 |
56-60 2 | 56-60 | 2 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.7 | 66+ | 1.7 |
Bluegreen Vacations's ROI score was rated the highest by customers who have used Bluegreen Vacations's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Bluegreen Vacations's ROI score was rated the highest by Construction industry customers, and the lowest by Education industry customers.
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Bluegreen Vacations has an overall Customer Satisfaction score of 34 rated by its users and customers.
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Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bluegreen Vacations's Customer Satisfaction score was rated highest by customers from the Construction industry, and rated lowest by customers from the Education industry.
Female customers rated Bluegreen Vacations's Customer Satisfaction score 6 points higher than Male customers.
Very Satisfied | 9% | |
|---|---|---|
Satisfied | 16% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 15% | |
Very Dissatisfied | 48% |
Very Satisfied | 27% | |
|---|---|---|
Satisfied | 4% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 24% | |
Very Dissatisfied | 45% |
Bluegreen Vacations' Customer Satisfaction (CSAT) score was rated 23% according to Caucasian users and customers.
Bluegreen Vacations' Customer Satisfaction (CSAT) score was rated 60% according to Hispanic or Latino users and customers.
Bluegreen Vacations' Customer Satisfaction (CSAT) score was rated 13% according to Other users and customers.
Bluegreen Vacations's Customer Satisfaction score was rated the highest by customers ages 56-60, and the lowest by customers ages 41-45.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 31-35 | 33% | |||||||||||||||
| 36-40 | 25% | |||||||||||||||
| 41-45 | 11% | |||||||||||||||
| 46-50 | 40% | |||||||||||||||
| 51-55 | 25% | |||||||||||||||
| 56-60 | 67% | |||||||||||||||
| 61-65 | 17% | |||||||||||||||
| 66+ | 20% |
Bluegreen Vacations's Customer Satisfaction score was rated the highest by customers who have used Bluegreen Vacations's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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Bluegreen Vacations's Customer Satisfaction score was rated the highest by Construction industry customers, and the lowest by Education industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
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}Bluegreen Vacations has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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4960 Conference Way N #100, Boca Raton, FL 33431
http://www.bluegreenvacations.com
(561)912-8000
Bluegreen Vacations's Customer Service score was rated highest by customers from the Construction industry, and rated lowest by customers who have used Bluegreen Vacations's products/services for Less than 1 Year.
Bluegreen Vacations's Customer Service score was rated 2.2 by both Female and Male customers on Comparably.
Bluegreen Vacations's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
Hispanic or Latino 1.9 | Hispanic or Latino | 1.9 |
Other 1.8 | Other | 1.8 |
Bluegreen Vacations's Customer Service score was rated the highest by customers ages 46-50, and the lowest by customers ages 41-45.
| Summary | Age | Customer Service Score |
|---|---|---|
31-35 2.7 | 31-35 | 2.7 |
36-40 1.9 | 36-40 | 1.9 |
41-45 1.5 | 41-45 | 1.5 |
46-50 3.5 | 46-50 | 3.5 |
51-55 1.9 | 51-55 | 1.9 |
56-60 2.1 | 56-60 | 2.1 |
61-65 2 | 61-65 | 2 |
66+ 2.1 | 66+ | 2.1 |
Bluegreen Vacations's Customer Service score was rated the highest by customers who have used Bluegreen Vacations's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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Bluegreen Vacations's Customer Service score was rated the highest by Construction industry customers, and the lowest by Healthcare, Hospitals and Medicine industry customers.
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Bluegreen Vacations has a 4.0/5 stars for its overall company culture rated by their employees






Bluegreen Vacations scored a -34 for Net Promoter Score and a 10 for Employee Net Promoter Score. NPS gauges how likely a customer of Bluegreen Vacations would recommend the brand to a friend. ENPS measures how likely Bluegreen Vacations employees would recommend working at Bluegreen Vacations to a friend.
| 28% | Promoters |
|---|---|
| 10% | Passive |
| 62% | Detractors |
| 48% | Promoters |
|---|---|
| 14% | Passive |
| 38% | Detractors |