-100
NPS
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Brand Page
Bluprint
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About Bluprint's Brand
At Bluprint (formerly Craftsy) inspiration becomes action.
Brand at a Glance
68%
Customer Loyalty
2.2/5
Product Quality
2/5
Pricing
2/5
Customer Service
Bluprint CMO
Bluprint NPS
Bluprint's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Bluprint's customers would recommend using the product based on a scale of -100 to 100.
Bluprint Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Bluprint NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2020 -100 | Apr 2020 | -100 |
May 2020 -100 | May 2020 | -100 |
Jun 2020 -100 | Jun 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bluprint Customer Loyalty
68%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
68% of Bluprint users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bluprint Product Quality
2.2/5
Bluprint has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Bluprint's overall Product Quality score rated by its users and customers.
Bluprint Product Information
Bluprint’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- http://www.mybluprint.com
- Company Size
- 501-1,000 Employees
Industry
Media
Bluprint Pricing
Bluprint ROI & Value For Money
2/5
Bluprint has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Bluprint's overall ROI score rated by its users and customers.
Bluprint Customer Service
2/5
Bluprint has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock Bluprint's overall Customer Service score rated by its users and customers.
About Bluprint's Customer Service
Address
999 18th St., Suite 240, Denver, CO 80202
Website
http://www.mybluprint.com
Phone Number
(888) 979-6769
Bluprint as an Employer
4.2/5
Bluprint has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bluprint scored a -100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Bluprint would recommend the brand to a friend. ENPS measures how likely Bluprint employees would recommend working at Bluprint to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
