100
NPS
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Bomi Group
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About Bomi Group's Brand
Provider of healthcare logistics services. The company's services include warehousing and physical distribution, dedicated transport management, cold-chain management, stock management, labeling and kitting of surgical kits.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
5/5
Customer Service
Bomi Group NPS
Bomi Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Bomi Group's customers would recommend using the product based on a scale of -100 to 100.
Bomi Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Bomi Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bomi Group Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Bomi Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bomi Group Product Quality
5/5
Bomi Group has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bomi Group's overall Product Quality score rated by its users and customers.
Bomi Group Product Information
Bomi Group’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.bomigroup.com
- Company Size
- 1,001-5,000 Employees
Bomi Group Pricing
Bomi Group ROI & Value For Money
4/5
Bomi Group has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bomi Group's overall ROI score rated by its users and customers.
Bomi Group Customer Service
5/5
Bomi Group has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bomi Group's overall Customer Service score rated by its users and customers.
About Bomi Group's Customer Service
Address
Via Campo Cioso, Milan, 20069
Website
www.bomigroup.com
Phone Number
7
Bomi Group as an Employer
Consumer vs. Employees
Bomi Group scored a 100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Bomi Group would recommend the brand to a friend. ENPS measures how likely Bomi Group employees would recommend working at Bomi Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 0% | Promoters |
|---|---|
| 67% | Passive |
| 33% | Detractors |
