50
NPS
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Bonduelle
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About Bonduelle's Brand
Distributor of vegetable food products. The company's services include processing and distribution of canned and frozen vegetable based food products under various brand names operating in France.
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Bonduelle NPS
Bonduelle's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Bonduelle's customers would recommend using the product based on a scale of -100 to 100.
Bonduelle Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Bonduelle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2023 0 | Jul 2023 | 0 |
Aug 2025 50 | Aug 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bonduelle Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Bonduelle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bonduelle Product Quality
2.5/5
Bonduelle has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bonduelle's overall Product Quality score rated by its users and customers.
Bonduelle Product Information
Bonduelle’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- www.bonduelle.com
- Company Size
- 5,001-10,000 Employees
Bonduelle Pricing
Bonduelle ROI & Value For Money
3.5/5
Bonduelle has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Bonduelle Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Bonduelle Customer Service
3.5/5
Bonduelle has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bonduelle's overall Customer Service score rated by its users and customers.
About Bonduelle's Customer Service
Address
Rue Nicolas Appartment, Villeneuve, 59653
Website
www.bonduelle.com
Phone Number
7
Bonduelle as an Employer
Consumer vs. Employees
Bonduelle scored a 50 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Bonduelle would recommend the brand to a friend. ENPS measures how likely Bonduelle employees would recommend working at Bonduelle to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
