43
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Bosch Rexroth
Marketing or Exec? Claim Your Free Account
About Bosch Rexroth's Brand
Bosch Rexroth is one of the world’s leading providers of drive and control technologies.
Brand at a Glance
79%
Customer Loyalty
4/5
Product Quality
3.9/5
Pricing
3.9/5
Customer Service
Bosch Rexroth NPS
Bosch Rexroth's Net Promoter Score (NPS) is a 43 with 65% Promoters, 13% Passives, and 22% Detractors. Net Promoter Score tracks whether Bosch Rexroth's customers would recommend using the product based on a scale of -100 to 100.
Bosch Rexroth Overall NPS
| 65% | Promoters |
|---|---|
| 13% | Passives |
| 22% | Detractors |
Bosch Rexroth NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 0 | Jul 2022 | 0 |
Aug 2022 15 | Aug 2022 | 15 |
Dec 2022 11 | Dec 2022 | 11 |
Jan 2023 20 | Jan 2023 | 20 |
Mar 2023 23 | Mar 2023 | 23 |
Jun 2023 29 | Jun 2023 | 29 |
Oct 2023 34 | Oct 2023 | 34 |
Feb 2024 38 | Feb 2024 | 38 |
Mar 2024 40 | Mar 2024 | 40 |
Aug 2024 42 | Aug 2024 | 42 |
Jan 2025 40 | Jan 2025 | 40 |
May 2025 44 | May 2025 | 44 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bosch Rexroth NPS by Gender
Bosch Rexroth's NPS was rated 100 by Male customers on Comparably.
Male
100
Bosch Rexroth's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Bosch Rexroth's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Bosch Rexroth Customer Reviews
Out of the 2 Bosch Rexroth customer reviews 2 were positive and 0 were constructive. Bosch Rexroth customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Bosch Rexroth Customer Loyalty
79%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
79% of Bosch Rexroth users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bosch Rexroth Customer Loyalty Score by Gender
Bosch Rexroth's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Bosch Rexroth.
Male
100%
Yes
Female
N/A
Yes
Bosch Rexroth Product Quality
4/5
Bosch Rexroth has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Bosch Rexroth's overall Product Quality score rated by its users and customers.
Bosch Rexroth Product Information
Bosch Rexroth’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.boschrexroth.com
- Company Size
- 10,000+ Employees
Industry
Tech
Hardware and Devices
Quick Insights into Bosch Rexroth Product Quality
Bosch Rexroth's Product Quality score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Bosch Rexroth's Product Quality.
Ranked Bosch Rexroth Product Quality the Highest
Bosch Rexroth Product Quality Score by Gender
Bosch Rexroth's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Bosch Rexroth.
Male
5/5
Female
N/A
Bosch Rexroth Pricing
Bosch Rexroth ROI & Value For Money
3.9/5
Bosch Rexroth has a value for money and ROI score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Bosch Rexroth's overall ROI score rated by its users and customers.
Quick Insights into Bosch Rexroth ROI
Bosch Rexroth's ROI score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Bosch Rexroth's ROI score.
Ranked Bosch Rexroth ROI the Highest
Bosch Rexroth ROI Score by Gender
Bosch Rexroth's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Bosch Rexroth.
Male
4.5/5
Female
N/A
Bosch Rexroth Customer Satisfaction (CSAT)
Bosch Rexroth Customer Satisfaction (CSAT) Score
82 / 100
Bosch Rexroth has an overall Customer Satisfaction score of 82 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
44%
Satisfied
38%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Bosch Rexroth Customer Satisfaction
Bosch Rexroth's Customer Satisfaction score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Bosch Rexroth's Customer Satisfaction.
Ranked Bosch Rexroth Customer Satisfaction the Highest
Bosch Rexroth Customer Satisfaction Score by Gender
Bosch Rexroth's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Bosch Rexroth.
100 / 100
MaleVery Satisfied | 75% | |
|---|---|---|
Satisfied | 25% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Bosch Rexroth Customer Service
3.9/5
Bosch Rexroth has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Bosch Rexroth's overall Customer Service score rated by its users and customers.
About Bosch Rexroth's Customer Service
Address
Avon By The Sea, NJ
Website
http://www.boschrexroth.com
Phone Number
49 9352 18 0
Quick Insights into Bosch Rexroth Customer Service
Bosch Rexroth's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Bosch Rexroth's Customer Service score.
Ranked Bosch Rexroth Customer Service the Highest
Bosch Rexroth Customer Service Score by Gender
Bosch Rexroth's Customer Service score was rated 4.6 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Bosch Rexroth.
Male
4.6/5
Female
N/A
Bosch Rexroth as an Employer
4.2/5
Bosch Rexroth has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bosch Rexroth scored a 43 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Bosch Rexroth would recommend the brand to a friend. ENPS measures how likely Bosch Rexroth employees would recommend working at Bosch Rexroth to a friend.
Net Promoter Score
43
NPS Score
| 65% | Promoters |
|---|---|
| 13% | Passive |
| 22% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 42% | Promoters |
|---|---|
| 36% | Passive |
| 22% | Detractors |
