100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Bowne
Marketing or Exec? Claim Your Free Account
About Bowne's Brand
shareholder and marketing communications
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Bowne NPS
Bowne's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Bowne's customers would recommend using the product based on a scale of -100 to 100.
Bowne Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Bowne NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 100 | May 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bowne Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Bowne users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Bowne Product Quality
5/5
Bowne has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bowne's overall Product Quality score rated by its users and customers.
Bowne Product Information
Bowne’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.bowne.com
- Company Size
- 10,000+ Employees
Industry
Tech
Enterprise
Small Business Services
Bowne Pricing
Bowne ROI & Value For Money
5/5
Bowne has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bowne's overall ROI score rated by its users and customers.
Bowne Customer Service
5/5
Bowne has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Bowne's overall Customer Service score rated by its users and customers.
About Bowne's Customer Service
Address
55 Water Street, New York City, NY
Website
http://www.bowne.com
Phone Number
212.924.5500
Bowne as an Employer
3.5/5
Bowne has a 3.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bowne scored a 100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of Bowne would recommend the brand to a friend. ENPS measures how likely Bowne employees would recommend working at Bowne to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 0% | Promoters |
|---|---|
| 67% | Passive |
| 33% | Detractors |
