33
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Box Supplier Weho 1
Marketing or Exec? Claim Your Free Account
About Box Supplier Weho 1 Brand
box supplier weho
Brand at a Glance
92%
Customer Loyalty
3.9/5
Product Quality
3.4/5
Pricing
3.4/5
Customer Service
Box Supplier Weho 1 CMO
Box Supplier Weho 1 NPS
Box Supplier Weho 1's Net Promoter Score (NPS) is a 33 with 63% Promoters, 7% Passives, and 30% Detractors. Net Promoter Score tracks whether Box Supplier Weho 1's customers would recommend using the product based on a scale of -100 to 100.
Box Supplier Weho 1 Overall NPS
| 63% | Promoters |
|---|---|
| 7% | Passives |
| 30% | Detractors |
Box Supplier Weho 1 NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 33 | Sep 2021 | 33 |
Oct 2021 16 | Oct 2021 | 16 |
Nov 2021 12 | Nov 2021 | 12 |
Dec 2021 5 | Dec 2021 | 5 |
Aug 2022 5 | Aug 2022 | 5 |
Dec 2022 9 | Dec 2022 | 9 |
Apr 2023 12 | Apr 2023 | 12 |
May 2023 48 | May 2023 | 48 |
Jun 2023 20 | Jun 2023 | 20 |
Aug 2023 22 | Aug 2023 | 22 |
Oct 2023 31 | Oct 2023 | 31 |
Feb 2024 32 | Feb 2024 | 32 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Box Supplier Weho 1 NPS by Gender
Male customers rated Box Supplier Weho 1's NPS 7 points higher than Female customers.
Male
24
Box Supplier Weho 1's NPS was rated 24 by Male customers on Comparably.
59%
Promoters
6%
Passives
35%
Detractors
Female
17
Box Supplier Weho 1's NPS was rated 17 by Female customers on Comparably.
50%
Promoters
17%
Passives
33%
Detractors
Box Supplier Weho 1 NPS by Ethnicity
Box Supplier Weho 1's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 0 | Caucasian | 0 |
Hispanic or Latino -50 | Hispanic or Latino | -50 |
African American/Black 19 | African American/Black | 19 |
Asian or Pacific Islander 72 | Asian or Pacific Islander | 72 |
Native American 0 | Native American | 0 |
Box Supplier Weho 1 NPS by Age
Box Supplier Weho 1's NPS was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Box Supplier Weho 1 NPS by Usage
Box Supplier Weho 1's NPS was rated the highest by customers who have used Box Supplier Weho 1's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -23 | Less than 1 Year | -23 |
1 to 2 Years 50 | 1 to 2 Years | 50 |
2 to 5 Years 70 | 2 to 5 Years | 70 |
5 to 10 Years -40 | 5 to 10 Years | -40 |
Box Supplier Weho 1 Customer Reviews
Out of the 11 Box Supplier Weho 1 customer reviews 8 were positive and 3 were constructive. Box Supplier Weho 1 customer reviews reflect that more than half of the customers have a favorable experience using the products/services of the company.
All Reviews
Positive Reviews
Constructive Reviews
Box Supplier Weho 1 Customer Loyalty
92%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
92% of Box Supplier Weho 1 users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Box Supplier Weho 1 Customer Loyalty Score by Gender
Female customers rated Box Supplier Weho 1's Customer Loyalty score 7% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Box Supplier Weho 1.
Male
93%
Yes
Female
100%
Yes
Box Supplier Weho 1 Customer Loyalty Score by Ethnicity
Box Supplier Weho 1's Customer Loyalty score was rated the highest by Hispanic or Latino customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Box Supplier Weho 1.
80
out of 100
Caucasian
100
out of 100
Hispanic or Latino
96
out of 100
African American/Black
94
out of 100
Asian or Pacific Islander
Box Supplier Weho 1 Customer Loyalty Score by Age
Box Supplier Weho 1's Customer Loyalty score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Box Supplier Weho 1.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
18-25 97% | 18-25 | 97% |
26-30 94% | 26-30 | 94% |
31-35 93% | 31-35 | 93% |
36-40 100% | 36-40 | 100% |
41-45 70% | 41-45 | 70% |
51-55 70% | 51-55 | 70% |
Box Supplier Weho 1 Customer Loyalty Score by Usage
Box Supplier Weho 1's Customer Loyalty score was rated the highest by customers who have used Box Supplier Weho 1's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Box Supplier Weho 1 Customer Loyalty Score by Industry
Box Supplier Weho 1's Customer Loyalty score was rated the highest by Architecture and Planning industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Box Supplier Weho 1 Product Quality
3.9/5
Box Supplier Weho 1 has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Box Supplier Weho 1 overall Product Quality score rated by its users and customers.
Box Supplier Weho 1 Product Information
Box Supplier Weho 1’s product quality score is a 3.9 out of 5 as rated by its users and customers. Reviewers from the Accounting industry rated Box Supplier Weho 1's product the highest. Reviewers from the Aerospace and Aviation industry rated Box Supplier Weho 1 the lowest at 3.5.
- Website
- https://www.carmennnn.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Quick Insights into Box Supplier Weho 1 Product Quality
Box Supplier Weho 1's Product Quality score was rated highest by customers from the Accounting industry, and rated lowest by customers ages 41-45.
Sign Up to unlock insights into how customers have ranked Box Supplier Weho 1 Product Quality.
Ranked Box Supplier Weho 1 Product Quality the Highest
Ranked Box Supplier Weho 1 Product Quality the Lowest
Box Supplier Weho 1 Product Quality Score by Gender
Male customers rated Box Supplier Weho 1's Product Quality score 0.8 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Box Supplier Weho 1.
Male
4.1/5
Female
3.3/5
Box Supplier Weho 1 Product Quality Score by Ethnicity
Box Supplier Weho 1's Product Quality score was rated the highest by African American/Black customers, and the lowest by Hispanic or Latino customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Box Supplier Weho 1.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Hispanic or Latino 2.3 | Hispanic or Latino | 2.3 |
African American/Black 4.2 | African American/Black | 4.2 |
Asian or Pacific Islander 3.9 | Asian or Pacific Islander | 3.9 |
Box Supplier Weho 1 Product Quality Score by Age
Box Supplier Weho 1's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Box Supplier Weho 1.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 4.2 | 18-25 | 4.2 |
26-30 4 | 26-30 | 4 |
31-35 4 | 31-35 | 4 |
36-40 3.6 | 36-40 | 3.6 |
41-45 1.5 | 41-45 | 1.5 |
51-55 3.5 | 51-55 | 3.5 |
Box Supplier Weho 1 Product Quality Score by Usage
Box Supplier Weho 1's Product Quality score was rated the highest by customers who have used Box Supplier Weho 1's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Box Supplier Weho 1 Product Quality Score by Industry
Box Supplier Weho 1's Product Quality score was rated the highest by Accounting industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Box Supplier Weho 1 Pricing
Box Supplier Weho 1 ROI & Value For Money
3.4/5
Box Supplier Weho 1 has a value for money and ROI score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Box Supplier Weho 1 overall ROI score rated by its users and customers.
Box Supplier Weho 1 Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry. The users from the Accounting industry think that they had the lowest ROI from Box Supplier Weho 1.
Quick Insights into Box Supplier Weho 1 ROI
Box Supplier Weho 1's ROI score was rated highest by customers who have used Box Supplier Weho 1's products/services for 2 to 5 Years, and rated lowest by customers from the Accounting industry.
Sign Up to unlock insights into how customers have ranked Box Supplier Weho 1 ROI score.
Ranked Box Supplier Weho 1 ROI the Highest
Ranked Box Supplier Weho 1 ROI the Lowest
Box Supplier Weho 1 ROI Score by Gender
Female customers rated Box Supplier Weho 1's ROI score 0.3 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Box Supplier Weho 1.
Male
3.3/5
Female
3.6/5
Box Supplier Weho 1 ROI Score by Ethnicity
Box Supplier Weho 1's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Box Supplier Weho 1.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.7 | Caucasian | 2.7 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 4.2 | Asian or Pacific Islander | 4.2 |
Box Supplier Weho 1 ROI Score by Age
Box Supplier Weho 1's ROI score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Box Supplier Weho 1.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
18-25 3.2 | 18-25 | 3.2 |
26-30 2.9 | 26-30 | 2.9 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4.1 | 36-40 | 4.1 |
41-45 2.5 | 41-45 | 2.5 |
51-55 3.6 | 51-55 | 3.6 |
Box Supplier Weho 1 ROI Score by Usage
Box Supplier Weho 1's ROI score was rated the highest by customers who have used Box Supplier Weho 1's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Box Supplier Weho 1 ROI Score by Industry
Box Supplier Weho 1's ROI score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Box Supplier Weho 1 Customer Satisfaction (CSAT)
Box Supplier Weho 1 Customer Satisfaction (CSAT) Score
91 / 100
Box Supplier Weho 1 has an overall Customer Satisfaction score of 91 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
62%
Satisfied
29%
Neither Satisfied nor Dissatisfied
2%
Dissatisfied
0%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Box Supplier Weho 1 Customer Satisfaction
Box Supplier Weho 1's Customer Satisfaction score was rated highest by customers ages 31-35, and rated lowest by customers ages 41-45.
Sign Up to unlock insights into how customers have ranked Box Supplier Weho 1 Customer Satisfaction.
Ranked Box Supplier Weho 1 Customer Satisfaction the Highest
Ranked Box Supplier Weho 1 Customer Satisfaction the Lowest
Box Supplier Weho 1 Customer Satisfaction Score by Gender
Male customers rated Box Supplier Weho 1's Customer Satisfaction score 6 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Box Supplier Weho 1.
94 / 100
MaleVery Satisfied | 80% | |
|---|---|---|
Satisfied | 14% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 6% |
88 / 100
FemaleVery Satisfied | 13% | |
|---|---|---|
Satisfied | 75% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Box Supplier Weho 1 Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Box Supplier Weho 1 Customer Satisfaction (CSAT) score was rated 86% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Box Supplier Weho 1.
86 / 100
Very Satisfied
15%
Satisfied
71%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
14%
CSAT according to African American/Black
Box Supplier Weho 1 Customer Satisfaction (CSAT) score was rated 95% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Box Supplier Weho 1.
95 / 100
Very Satisfied
78%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
5%
CSAT according to Asian or Pacific Islander
Box Supplier Weho 1 Customer Satisfaction (CSAT) score was rated 91% according to Asian or Pacific Islander users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Box Supplier Weho 1.
91 / 100
Very Satisfied
64%
Satisfied
27%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
9%
Box Supplier Weho 1 Customer Satisfaction Score by Age
Box Supplier Weho 1's Customer Satisfaction score was rated the highest by customers ages 31-35, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Box Supplier Weho 1.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 96% | |||||||||||||||
| 26-30 | 92% | |||||||||||||||
| 31-35 | 100% | |||||||||||||||
| 36-40 | 100% | |||||||||||||||
| 41-45 | 34% | |||||||||||||||
| 51-55 | 67% |
Box Supplier Weho 1 Customer Satisfaction Score by Usage
Box Supplier Weho 1's Customer Satisfaction score was rated the highest by customers who have used Box Supplier Weho 1's products/services for Less than 1 Year, and the lowest by customers with 5 to 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Box Supplier Weho 1 Customer Satisfaction Score by Industry
Box Supplier Weho 1's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Box Supplier Weho 1 Customer Satisfaction Score by Industry",
"text": "Box Supplier Weho 1's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 91,
"stars": 0,
"csatScore": 91,
"text": "Box Supplier Weho 1's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 91
},
{
"label": "Accounting",
"groupId": 495,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Box Supplier Weho 1's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 100,
"stars": 0,
"csatScore": 100,
"text": "Box Supplier Weho 1's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 100
}
]
}Box Supplier Weho 1 Customer Service
3.4/5
Box Supplier Weho 1 has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Box Supplier Weho 1 overall Customer Service score rated by its users and customers.
About Box Supplier Weho 1's Customer Service
Address
Eddy St, California City, CA 94129
Website
https://www.carmennnn.com/
Box Supplier Weho 1's Social Links
Quick Insights into Box Supplier Weho 1 Customer Service
Box Supplier Weho 1's Customer Service score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers ages 41-45.
Sign Up to unlock insights into how customers have ranked Box Supplier Weho 1 Customer Service score.
Ranked Box Supplier Weho 1 Customer Service the Highest
Ranked Box Supplier Weho 1 Customer Service the Lowest
Box Supplier Weho 1 Customer Service Score by Gender
Female customers rated Box Supplier Weho 1's Customer Service score 0.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Box Supplier Weho 1.
Male
3.3/5
Female
3.5/5
Box Supplier Weho 1 Customer Service Score by Ethnicity
Box Supplier Weho 1's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Box Supplier Weho 1.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2.5 | Caucasian | 2.5 |
Hispanic or Latino 3.1 | Hispanic or Latino | 3.1 |
African American/Black 3.2 | African American/Black | 3.2 |
Asian or Pacific Islander 4.4 | Asian or Pacific Islander | 4.4 |
Box Supplier Weho 1 Customer Service Score by Age
Box Supplier Weho 1's Customer Service score was rated the highest by customers ages 36-40, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Box Supplier Weho 1.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 3.1 | 18-25 | 3.1 |
26-30 3 | 26-30 | 3 |
31-35 4.1 | 31-35 | 4.1 |
36-40 4.2 | 36-40 | 4.2 |
41-45 1.6 | 41-45 | 1.6 |
51-55 3.6 | 51-55 | 3.6 |
Box Supplier Weho 1 Customer Service Score by Usage
Box Supplier Weho 1's Customer Service score was rated the highest by customers who have used Box Supplier Weho 1's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Box Supplier Weho 1 Customer Service Score by Industry
Box Supplier Weho 1's Customer Service score was rated the highest by Tech industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Box Supplier Weho 1 as an Employer
4.4/5
Box Supplier Weho 1 has a 4.4/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Box Supplier Weho 1 scored a 33 for Net Promoter Score and a 13 for Employee Net Promoter Score. NPS gauges how likely a customer of Box Supplier Weho 1 would recommend the brand to a friend. ENPS measures how likely Box Supplier Weho 1 employees would recommend working at Box Supplier Weho 1 to a friend.
Net Promoter Score
33
NPS Score
| 63% | Promoters |
|---|---|
| 7% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
13
eNPS Score
| 40% | Promoters |
|---|---|
| 33% | Passive |
| 27% | Detractors |
