69
NPS
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BP Logix
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About BP Logix's Brand
Sophisticated, form-based, workflow-driven enterprise apps in a fraction of the time of traditional development efforts.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4.1/5
Pricing
4.7/5
Customer Service
BP Logix NPS
BP Logix's Net Promoter Score (NPS) is a 69 with 77% Promoters, 15% Passives, and 8% Detractors. Net Promoter Score tracks whether BP Logix's customers would recommend using the product based on a scale of -100 to 100.
BP Logix Overall NPS
| 77% | Promoters |
|---|---|
| 15% | Passives |
| 8% | Detractors |
BP Logix NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 75 | Aug 2020 | 75 |
Mar 2022 68 | Mar 2022 | 68 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BP Logix Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of BP Logix users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BP Logix Product Quality
4/5
BP Logix has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock BP Logix's overall Product Quality score rated by its users and customers.
BP Logix Product Information
BP Logix serves markets in the United States, Europe, Japan, Australia, Canada, and United Kingdom. BP Logix supports Web devices and offers products for medium and large sized businesses.
BP Logix’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.bplogix.com
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
Business Services
Productivity
SaaS
Languages Supported
English
Japanese
Product Type
Workflow Management Software
Business Process Management (BPM) Software
Application Development Software
Quality Management Software
Academic Software
BP Logix Pricing
BP Logix ROI & Value For Money
4.1/5
BP Logix has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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BP Logix Pricing Plans
BP Logix has a pricing structure that accommodates medium and large businesses. Starting from $1200/month, BP Logix uses a subscription model.
Who Uses BP Logix?
Medium Businesses
Large Enterprises
BP Logix Customer Satisfaction (CSAT)
BP Logix Customer Satisfaction (CSAT) Score
100 / 100
BP Logix has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BP Logix Customer Service
4.7/5
BP Logix has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About BP Logix's Customer Service
Address
410 S.Melrose Ave, Ste 100, Vista, CA
Website
http://www.bplogix.com
Phone Number
7606434122
