0
NPS
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BPG-Werks
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About BPG-Werks' Brand
BPG-Werks develops DTV shredder, an all-terrain, dual-track vehicle with the ability to traverse on any landscape.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
5/5
Customer Service
BPG-Werks NPS
BPG-Werks's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether BPG-Werks's customers would recommend using the product based on a scale of -100 to 100.
BPG-Werks Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
BPG-Werks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 0 | Dec 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BPG-Werks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of BPG-Werks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BPG-Werks Product Quality
5/5
BPG-Werks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock BPG-Werks' overall Product Quality score rated by its users and customers.
BPG-Werks Product Information
BPG-Werks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.bpgwerks.com/
- Company Size
- 1-10 Employees
Industry
Tech
Sports & Entertainment
Travel
BPG-Werks Pricing
BPG-Werks ROI & Value For Money
4.5/5
BPG-Werks has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock BPG-Werks' overall ROI score rated by its users and customers.
BPG-Werks Customer Service
5/5
BPG-Werks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock BPG-Werks' overall Customer Service score rated by its users and customers.
About BPG-Werks's Customer Service
Address
Cambridge, MA
Website
http://www.bpgwerks.com/
Phone Number
617 8770225
Consumer vs. Employees
BPG-Werks scored a 0 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of BPG-Werks would recommend the brand to a friend. ENPS measures how likely BPG-Werks employees would recommend working at BPG-Werks to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
