54
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Breezy HR
Marketing or Exec? Claim Your Free Account
About Breezy HR's Brand
Recruiting software for small teams doing big things
Brand at a Glance
10%
Customer Loyalty
4.3/5
Product Quality
4.4/5
Pricing
2.7/5
Customer Service
Breezy HR NPS
Breezy HR's Net Promoter Score (NPS) is a 54 with 69% Promoters, 16% Passives, and 15% Detractors. Net Promoter Score tracks whether Breezy HR's customers would recommend using the product based on a scale of -100 to 100.
Breezy HR Overall NPS
| 69% | Promoters |
|---|---|
| 16% | Passives |
| 15% | Detractors |
Breezy HR NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 56 | Aug 2020 | 56 |
Mar 2022 54 | Mar 2022 | 54 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Breezy HR NPS by Usage
Breezy HR's NPS was rated the highest by customers who have used Breezy HR's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 42 | Less than 1 Year | 42 |
1 to 2 Years 55 | 1 to 2 Years | 55 |
5 to 10 Years 76 | 5 to 10 Years | 76 |
Breezy HR Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Breezy HR users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Breezy HR Product Quality
4.3/5
Breezy HR has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Breezy HR's overall Product Quality score rated by its users and customers.
Breezy HR Product Information
Breezy HR serves markets in the United States, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Breezy HR supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
Breezy HR’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- http://breezy.hr
- Company Size
- 11-50 Employees
Industry
Tech
Business Services
Small Business Services
Languages Supported
English
French
German
Portuguese
Spanish
Russian
Product Type
Communication Software
Human Resources (HR) Software
Applicant Tracking (ATS) Software
Recruitment Software
Talent Management Software
Video Interview Software
Job Board Software
Breezy HR Pricing
Breezy HR ROI & Value For Money
4.4/5
Breezy HR has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Breezy HR's overall ROI score rated by its users and customers.
Breezy HR Pricing Plans
Breezy HR has a pricing structure that accommodates small and medium businesses. Starting from $149/month, Breezy HR uses a subscription model and offers the following: Startup: $149 per month, billed annually or $171 billed monthly, Business: $299 per month, billed annually or $343 billed monthly, and Pro: Please contact us for pricing.
Who Uses Breezy HR?
Small Businesses
Medium Businesses
Breezy HR Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Breezy HR Customer Service
2.7/5
Breezy HR has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Breezy HR's overall Customer Service score rated by its users and customers.
About Breezy HR's Customer Service
Address
1450 Flagler Avenue, Jacksonville, FL
Website
http://breezy.hr
Phone Number
(904) 395-5504
Breezy HR as an Employer
4.0/5
Breezy HR has a 4.0/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Breezy HR scored a 54 for Net Promoter Score and a 73 for Employee Net Promoter Score. NPS gauges how likely a customer of Breezy HR would recommend the brand to a friend. ENPS measures how likely Breezy HR employees would recommend working at Breezy HR to a friend.
Net Promoter Score
54
NPS Score
| 69% | Promoters |
|---|---|
| 16% | Passive |
| 15% | Detractors |
Employee Net Promoter Score
73
eNPS Score
| 82% | Promoters |
|---|---|
| 9% | Passive |
| 9% | Detractors |
