

Bric helps professional service companies accurately plan thier team’s calendar.
Bric's Net Promoter Score (NPS) is a 84 with 88% Promoters, 8% Passives, and 4% Detractors. Net Promoter Score tracks whether Bric's customers would recommend using the product based on a scale of -100 to 100.
| 88% | Promoters |
|---|---|
| 8% | Passives |
| 4% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 83 | Aug 2020 | 83 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bric's NPS was rated 83 points by customers who have used Bric's products/services for Less than 1 Year.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 83 | Less than 1 Year | 83 |
Bric has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
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Bric serves markets in the United States, Asia, Europe, Japan, Middle-East and Africa, Australia, Canada, United Kingdom, Latin America, Germany, Brazil, and Mexico. Bric supports Web devices and offers products for small and medium sized businesses.
Bric’s product quality score is a 4.6 out of 5 as rated by its users and customers.
Bric has a value for money and ROI score of 4.6 out of 5 stars rated by its users and customers.
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Bric has a pricing structure that accommodates small and medium businesses. Starting from $7/month, Bric uses a subscription model.
Bric has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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Omaha, NE
https://getbric.com/
(402)468-8628
Bric scored a 84 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Bric would recommend the brand to a friend. ENPS measures how likely Bric employees would recommend working at Bric to a friend.
| 88% | Promoters |
|---|---|
| 8% | Passive |
| 4% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |