100
NPS
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Brand Page
Brideside
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About Brideside's Brand
Brideside marries technology and human connection to create the first online marketplace for life's most meaningful events.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Brideside NPS
Brideside's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Brideside's customers would recommend using the product based on a scale of -100 to 100.
Brideside Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Brideside NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2022 100 | Apr 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Brideside Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Brideside users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Brideside Product Quality
5/5
Brideside has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Brideside's overall Product Quality score rated by its users and customers.
Brideside Product Information
Brideside’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://brideside.com
- Company Size
- 11-50 Employees
Industry
Tech
Content
Brideside Pricing
Brideside ROI & Value For Money
5/5
Brideside has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Brideside's overall ROI score rated by its users and customers.
Brideside Customer Satisfaction (CSAT)
Brideside Customer Satisfaction (CSAT) Score
100 / 100
Brideside has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Brideside Customer Service
5/5
Brideside has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Brideside's overall Customer Service score rated by its users and customers.
About Brideside's Customer Service
Address
Chicago, IL
Website
http://brideside.com
Phone Number
773-234-7187
