0
NPS
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Brand Page
BSN medical
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About BSN medical's Brand
BSN medical is a global leader in the worldwide healthcare market specialising in the areas of Compression Therapy.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
3/5
Customer Service
BSN medical NPS
BSN medical's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether BSN medical's customers would recommend using the product based on a scale of -100 to 100.
BSN medical Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
BSN medical NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2021 0 | May 2021 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BSN medical Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of BSN medical users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BSN medical Product Quality
4/5
BSN medical has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock BSN medical's overall Product Quality score rated by its users and customers.
BSN medical Product Information
BSN medical’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.bsnmedical.com/
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
Healthcare
BSN medical Pricing
BSN medical ROI & Value For Money
4/5
BSN medical has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock BSN medical's overall ROI score rated by its users and customers.
BSN medical Customer Service
3/5
BSN medical has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock BSN medical's overall Customer Service score rated by its users and customers.
About BSN medical's Customer Service
Address
Corporate Communications 12D rue Guillaume Kroll, Hamburg, IA
Website
http://www.bsnmedical.com/
Phone Number
49404909909
BSN medical as an Employer
2.6/5
BSN medical has a 2.6/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
BSN medical scored a 0 for Net Promoter Score and a 33 for Employee Net Promoter Score. NPS gauges how likely a customer of BSN medical would recommend the brand to a friend. ENPS measures how likely BSN medical employees would recommend working at BSN medical to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
33
eNPS Score
| 33% | Promoters |
|---|---|
| 67% | Passive |
| 0% | Detractors |
