-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
BuildingConnected
Marketing or Exec? Claim Your Free Account
About BuildingConnected's Brand
Buildingconnected provides builders with cloud-based bid procurement services.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
BuildingConnected NPS
BuildingConnected's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether BuildingConnected's customers would recommend using the product based on a scale of -100 to 100.
BuildingConnected Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
BuildingConnected NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -100 | Jul 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
BuildingConnected Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of BuildingConnected users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
BuildingConnected Product Quality
1.5/5
BuildingConnected has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock BuildingConnected's overall Product Quality score rated by its users and customers.
BuildingConnected Product Information
BuildingConnected’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
Real Estate
SaaS
Construction
BuildingConnected Pricing
BuildingConnected ROI & Value For Money
1.5/5
BuildingConnected has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock BuildingConnected's overall ROI score rated by its users and customers.
BuildingConnected Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
BuildingConnected Customer Service
1.5/5
BuildingConnected has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock BuildingConnected's overall Customer Service score rated by its users and customers.
About BuildingConnected's Customer Service
Address
San Francisco, CA
Website
http://www.buildingconnected.com
BuildingConnected as an Employer
4.2/5
BuildingConnected has a 4.2/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
BuildingConnected scored a -100 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of BuildingConnected would recommend the brand to a friend. ENPS measures how likely BuildingConnected employees would recommend working at BuildingConnected to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 75% | Promoters |
|---|---|
| 0% | Passive |
| 25% | Detractors |
