43
NPS
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busybusy, Inc.
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About busybusy, Inc. Brand
busybusy designs apps to help automate time and labor tracking, job costing and project documentation.
Brand at a Glance
4.4/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
busybusy, Inc. NPS
busybusy, Inc.'s Net Promoter Score (NPS) is a 43 with 63% Promoters, 17% Passives, and 20% Detractors. Net Promoter Score tracks whether busybusy, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
busybusy, Inc. Overall NPS
| 63% | Promoters |
|---|---|
| 17% | Passives |
| 20% | Detractors |
busybusy, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 43 | Aug 2020 | 43 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
busybusy, Inc. NPS by Usage
busybusy, Inc.'s NPS was rated the highest by customers who have used busybusy, Inc.'s products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
1 to 2 Years 30 | 1 to 2 Years | 30 |
2 to 5 Years 45 | 2 to 5 Years | 45 |
5 to 10 Years 70 | 5 to 10 Years | 70 |
busybusy, Inc. Product Quality
4.4/5
busybusy, Inc. has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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busybusy, Inc. Product Information
busybusy, Inc. serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. busybusy, Inc. supports iOS, Web, and Android devices and offers products for small and medium sized businesses.
busybusy, Inc.’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://busybusy.com
- Company Size
- 11-50 Employees
Languages Supported
English
Spanish
Product Type
Time Clock Software
Workforce Management Software
Time Tracking Software
Contractor Management Software
busybusy, Inc. Pricing
busybusy, Inc. ROI & Value For Money
4.3/5
busybusy, Inc. has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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busybusy, Inc. Pricing Plans
busybusy, Inc. has a pricing structure that accommodates small and medium businesses. Starting from $11.99/month, busybusy, Inc. uses a subscription model and offers the following: The Pro plan has a limit of 200 users and costs 9.99/user/month when billed annually, or $11.99/user/month when billed monthly. and Custom plans are also available for enterprises with over 200 users. Contact busybusy for a custom pricing plan..
Who Uses busybusy, Inc.?
Small Businesses
Medium Businesses
busybusy, Inc. Customer Service
5/5
busybusy, Inc. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About busybusy, Inc.'s Customer Service
Address
7477 West Lake Mead Boulevard, Las Vegas, NV 89128-1028
Website
http://busybusy.com
Phone Number
855-287-9287
Consumer vs. Employees
busybusy, Inc. scored a 43 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of busybusy, Inc. would recommend the brand to a friend. ENPS measures how likely busybusy, Inc. employees would recommend working at busybusy, Inc. to a friend.
Net Promoter Score
43
NPS Score
| 63% | Promoters |
|---|---|
| 17% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
