100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
c2mtech
Marketing or Exec? Claim Your Free Account
About c2mtech's Brand
c2mtech provides advanced phone systems, conferencing and VOIP to businesses throughout Texas. Our company is a certified reseller and distributor with global leaders including Mitel, RingCentral, Ruckus Wireless, Creston, Commscope and more.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
c2mtech NPS
c2mtech's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether c2mtech's customers would recommend using the product based on a scale of -100 to 100.
c2mtech Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
c2mtech NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
c2mtech Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of c2mtech users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
c2mtech Product Quality
5/5
c2mtech has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock c2mtech's overall Product Quality score rated by its users and customers.
c2mtech Product Information
c2mtech’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.c2mtech.com
- Company Size
- 11-50 Employees
Industry
Telecommunications
c2mtech Pricing
c2mtech ROI & Value For Money
4.5/5
c2mtech has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock c2mtech's overall ROI score rated by its users and customers.
c2mtech Customer Service
4/5
c2mtech has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock c2mtech's overall Customer Service score rated by its users and customers.
About c2mtech's Customer Service
Address
2315 Luna Rd, STE 100, Carrollton, TX 75006
Website
https://www.c2mtech.com
Phone Number
(972) 881-2268
