100
NPS
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Cadre
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About Cadre's Brand
Cadre Services is a major supplier of API/ISO-quality Premium Hickory(R) Sand to the oil and gas industry
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Cadre NPS
Cadre's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Cadre's customers would recommend using the product based on a scale of -100 to 100.
Cadre Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Cadre NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 100 | Feb 2021 | 100 |
Jan 2022 100 | Jan 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cadre Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Cadre users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cadre Product Quality
5/5
Cadre has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadre's overall Product Quality score rated by its users and customers.
Cadre Product Information
Cadre’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://cadreproppants.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Energy
Manufacturing
Cadre Pricing
Cadre ROI & Value For Money
5/5
Cadre has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadre's overall ROI score rated by its users and customers.
Cadre Customer Satisfaction (CSAT)
Cadre Customer Satisfaction (CSAT) Score
100 / 100
Cadre has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Cadre Customer Service
5/5
Cadre has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Cadre's overall Customer Service score rated by its users and customers.
About Cadre's Customer Service
Address
11757 Katy Freeway,, Suite 1050, Houston, TX
Website
http://cadreproppants.com
Phone Number
281-531-2100
Cadre as an Employer
4.6/5
Cadre has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Cadre scored a 100 for Net Promoter Score and a 49 for Employee Net Promoter Score. NPS gauges how likely a customer of Cadre would recommend the brand to a friend. ENPS measures how likely Cadre employees would recommend working at Cadre to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
49
eNPS Score
| 62% | Promoters |
|---|---|
| 25% | Passive |
| 13% | Detractors |
