60
NPS
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Cameron
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About Cameron's Brand
Cameron is a leading provider of flow equipment products, systems and services to worldwide oil, gas and process industries.
Brand at a Glance
85%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.6/5
Customer Service
Cameron NPS
Cameron's Net Promoter Score (NPS) is a 60 with 60% Promoters, 40% Passives, and 0% Detractors. Net Promoter Score tracks whether Cameron's customers would recommend using the product based on a scale of -100 to 100.
Cameron Overall NPS
| 60% | Promoters |
|---|---|
| 40% | Passives |
| 0% | Detractors |
Cameron NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2023 100 | Apr 2023 | 100 |
Apr 2024 50 | Apr 2024 | 50 |
Oct 2024 33 | Oct 2024 | 33 |
Jan 2025 50 | Jan 2025 | 50 |
Oct 2025 60 | Oct 2025 | 60 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cameron Customer Loyalty
85%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
85% of Cameron users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cameron Product Quality
3.7/5
Cameron has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Cameron's overall Product Quality score rated by its users and customers.
Cameron Product Information
Cameron’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://c-a-m.com
- Company Size
- 10,000+ Employees
Industry
Tech
Energy
Manufacturing
Cameron Pricing
Cameron ROI & Value For Money
3.7/5
Cameron has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Cameron Customer Satisfaction (CSAT)
Cameron Customer Satisfaction (CSAT) Score
100 / 100
Cameron has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
40%
Satisfied
60%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Cameron Customer Service
3.6/5
Cameron has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Cameron's overall Customer Service score rated by its users and customers.
About Cameron's Customer Service
Address
Houston, TX
Website
http://c-a-m.com
Consumer vs. Employees
Cameron scored a 60 for Net Promoter Score and a 23 for Employee Net Promoter Score. NPS gauges how likely a customer of Cameron would recommend the brand to a friend. ENPS measures how likely Cameron employees would recommend working at Cameron to a friend.
Net Promoter Score
60
NPS Score
| 60% | Promoters |
|---|---|
| 40% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
23
eNPS Score
| 56% | Promoters |
|---|---|
| 11% | Passive |
| 33% | Detractors |
