100
NPS
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CAMP Systems International, Inc.
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About CAMP Systems International, Inc. Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
4.5/5
Customer Service
CAMP Systems International, Inc. NPS
CAMP Systems International, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CAMP Systems International, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
CAMP Systems International, Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CAMP Systems International, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Sep 2024 100 | Sep 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CAMP Systems International, Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of CAMP Systems International, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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CAMP Systems International, Inc. Product Quality
5/5
CAMP Systems International, Inc. has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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CAMP Systems International, Inc. Product Information
CAMP Systems International, Inc.’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://www.campsystems.com/
- Company Size
- 501-1,000 Employees
Industry
Enterprise
Productivity
CAMP Systems International, Inc. Pricing
CAMP Systems International, Inc. ROI & Value For Money
5/5
CAMP Systems International, Inc. has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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CAMP Systems International, Inc. Customer Satisfaction (CSAT)
CAMP Systems International, Inc. Customer Satisfaction (CSAT) Score
100 / 100
CAMP Systems International, Inc. has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CAMP Systems International, Inc. Customer Service
4.5/5
CAMP Systems International, Inc. has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.
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About CAMP Systems International, Inc.'s Customer Service
Website
https://www.campsystems.com/
CAMP Systems International, Inc. as an Employer
2.5/5
CAMP Systems International, Inc. has a 2.5/5 stars for its overall company culture rated by their employees
bottom
20%
CEO of CAMP Systems International, Inc.
In the Bottom 20% of Similar Sized Companies on Comparably.
Consumer vs. Employees
CAMP Systems International, Inc. scored a 100 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of CAMP Systems International, Inc. would recommend the brand to a friend. ENPS measures how likely CAMP Systems International, Inc. employees would recommend working at CAMP Systems International, Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 37% | Promoters |
|---|---|
| 25% | Passive |
| 38% | Detractors |
