

Camping World is an American corporation specializing in selling parts and service for recreational vehicles and supplies for camping.
Camping World's Net Promoter Score (NPS) is a -69 with 13% Promoters, 5% Passives, and 82% Detractors. Net Promoter Score tracks whether Camping World's customers would recommend using the product based on a scale of -100 to 100.
| 13% | Promoters |
|---|---|
| 5% | Passives |
| 82% | Detractors |
| Summary | Date | Score |
|---|---|---|
May 2025 -67 | May 2025 | -67 |
Jun 2025 -67 | Jun 2025 | -67 |
Jul 2025 -67 | Jul 2025 | -67 |
Aug 2025 -69 | Aug 2025 | -69 |
Sep 2025 -67 | Sep 2025 | -67 |
Oct 2025 -67 | Oct 2025 | -67 |
Nov 2025 -69 | Nov 2025 | -69 |
Jan 2026 -69 | Jan 2026 | -69 |
Feb 2026 -69 | Feb 2026 | -69 |
Mar 2026 -67 | Mar 2026 | -67 |
Apr 2026 -69 | Apr 2026 | -69 |
May 2026 -69 | May 2026 | -69 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Female customers rated Camping World's NPS 4 points higher than Male customers.
Camping World's NPS was rated -85 by Male customers on Comparably.
Camping World's NPS was rated -81 by Female customers on Comparably.
Camping World's NPS was rated the highest by Asian or Pacific Islander customers, and the lowest by Hispanic or Latino customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -85 | Caucasian | -85 |
Hispanic or Latino -100 | Hispanic or Latino | -100 |
African American/Black -100 | African American/Black | -100 |
Asian or Pacific Islander 0 | Asian or Pacific Islander | 0 |
Native American -50 | Native American | -50 |
Other -84 | Other | -84 |
Camping World's NPS was rated the highest by customers ages 18-25, and the lowest by customers ages 61-65.
Camping World's NPS was rated the highest by customers who have used Camping World's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -89 | Less than 1 Year | -89 |
1 to 2 Years -77 | 1 to 2 Years | -77 |
2 to 5 Years -72 | 2 to 5 Years | -72 |
5 to 10 Years -81 | 5 to 10 Years | -81 |
Over 10 Years -82 | Over 10 Years | -82 |
Out of the 99 Camping World customer reviews 8 were positive and 91 were constructive. Camping World customer reviews reflect that more than half of the customers expect a better service or product from the company and believe there is room for improvement.
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
62% of Camping World users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Male customers rated Camping World's Customer Loyalty score 4% higher than Female customers.
Camping World's Customer Loyalty score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
% who answered "Yes"
Camping World's Customer Loyalty score was rated the highest by customers ages 26-30, and the lowest by customers ages 31-35.
| Summary | Age | Score |
|---|---|---|
18-25 50% | 18-25 | 50% |
26-30 75% | 26-30 | 75% |
31-35 50% | 31-35 | 50% |
36-40 61% | 36-40 | 61% |
41-45 65% | 41-45 | 65% |
46-50 72% | 46-50 | 72% |
51-55 66% | 51-55 | 66% |
56-60 60% | 56-60 | 60% |
61-65 68% | 61-65 | 68% |
66+ 57% | 66+ | 57% |
Camping World's Customer Loyalty score was rated the highest by customers who have used Camping World's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Camping World's Customer Loyalty score was rated the highest by Media and Entertainment industry customers, and the lowest by Non-Profit industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Camping World has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Camping World's overall Product Quality score rated by its users and customers.
Camping World’s product quality score is a 1.5 out of 5 as rated by its users and customers. Reviewers from the Consulting industry rated Camping World's product the highest. Reviewers from the Fashion and Beauty industry rated Camping World the lowest at 1.6.
Camping World's Product Quality score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Transportation industry.
Camping World's Product Quality score was rated 1.5 by both Female and Male customers on Comparably.
Camping World's Product Quality score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.7 | Asian or Pacific Islander | 2.7 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Camping World's Product Quality score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 2 | 18-25 | 2 |
26-30 1.9 | 26-30 | 1.9 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.6 | 46-50 | 1.6 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Camping World's Product Quality score was rated 1.5 stars by customers who have used Camping World's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Camping World's Product Quality score was rated the highest by Consulting industry customers, and the lowest by Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Camping World has a value for money and ROI score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Camping World's overall ROI score rated by its users and customers.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Consulting industry. The users from the Aerospace and Aviation industry think that they had the lowest ROI from Camping World.
Camping World's ROI score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Transportation industry.
Camping World's ROI score was rated 1.5 by both Female and Male customers on Comparably.
Camping World's ROI score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.9 | Asian or Pacific Islander | 2.9 |
Native American 1.7 | Native American | 1.7 |
Other 1.5 | Other | 1.5 |
Camping World's ROI score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
| Summary | Age | Score |
|---|---|---|
18-25 1.9 | 18-25 | 1.9 |
26-30 2.2 | 26-30 | 2.2 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Camping World's ROI score was rated the highest by customers who have used Camping World's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Camping World's ROI score was rated the highest by Consulting industry customers, and the lowest by Transportation industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Camping World has an overall Customer Satisfaction score of 16 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Camping World's Customer Satisfaction score was rated highest by Asian or Pacific Islander customers, and rated lowest by customers from the Recreational Facilities and Services industry.
Female customers rated Camping World's Customer Satisfaction score 1 points higher than Male customers.
Very Satisfied | 9% | |
|---|---|---|
Satisfied | 1% | |
Neither Satisfied nor Dissatisfied | 5% | |
Dissatisfied | 13% | |
Very Dissatisfied | 72% |
Very Satisfied | 7% | |
|---|---|---|
Satisfied | 4% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 7% | |
Very Dissatisfied | 82% |
Camping World's Customer Satisfaction (CSAT) score was rated 9% according to Caucasian users and customers.
Camping World's Customer Satisfaction (CSAT) score was rated 7% according to Hispanic or Latino users and customers.
Camping World's Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Camping World's Customer Satisfaction (CSAT) score was rated 60% according to Asian or Pacific Islander users and customers.
Camping World's Customer Satisfaction (CSAT) score was rated 12% according to Native American users and customers.
Camping World's Customer Satisfaction (CSAT) score was rated 14% according to Other users and customers.
Camping World's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 31-35.
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 18-25 | 37% | |||||||||||||||
| 26-30 | 30% | |||||||||||||||
| 31-35 | 4% | |||||||||||||||
| 36-40 | 9% | |||||||||||||||
| 41-45 | 17% | |||||||||||||||
| 46-50 | 15% | |||||||||||||||
| 51-55 | 7% | |||||||||||||||
| 56-60 | 9% | |||||||||||||||
| 61-65 | 5% | |||||||||||||||
| 66+ | 9% |
Camping World's Customer Satisfaction score was rated the highest by customers who have used Camping World's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Camping World's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Recreational Facilities and Services industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Camping World Customer Satisfaction Score by Industry",
"text": "Camping World's Customer Satisfaction score was rated the highest by Accounting industry customers, and the lowest by Recreational Facilities and Services industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 6,
"stars": 0,
"csatScore": 6,
"text": "Camping World's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 6
},
{
"label": "Accounting",
"groupId": 495,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Camping World's Customer Satisfaction score is rated by Accounting customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 50
},
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Fashion and Beauty",
"groupId": 497,
"score": 16,
"stars": 0,
"csatScore": 16,
"text": "Camping World's Customer Satisfaction score is rated by Fashion and Beauty customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 16
},
{
"label": "Architecture and Planning",
"groupId": 498,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Camping World's Customer Satisfaction score is rated by Architecture and Planning customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Automotive and Transportation",
"groupId": 500,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Camping World's Customer Satisfaction score is rated by Automotive and Transportation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Banking and Financial Services",
"groupId": 501,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Banking and Financial Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Business and Consumer Services",
"groupId": 504,
"score": 6,
"stars": 0,
"csatScore": 6,
"text": "Camping World's Customer Satisfaction score is rated by Business and Consumer Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 6
},
{
"label": "Construction",
"groupId": 510,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Camping World's Customer Satisfaction score is rated by Construction customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Consumer Goods",
"groupId": 513,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Consumer Goods customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Camping World's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
},
{
"label": "Environmental Services",
"groupId": 516,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Camping World's Customer Satisfaction score is rated by Environmental Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Facilities Services",
"groupId": 518,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Facilities Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Government and Public Policy",
"groupId": 521,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Government and Public Policy customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 9,
"stars": 0,
"csatScore": 9,
"text": "Camping World's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 9
},
{
"label": "Hospitality",
"groupId": 523,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Hospitality customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Insurance",
"groupId": 526,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Insurance customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Logistics and Supply Chain",
"groupId": 531,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Logistics and Supply Chain customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Manufacturing and Machinery",
"groupId": 533,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Manufacturing and Machinery customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Military and Defense",
"groupId": 538,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Military and Defense customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Energy and Manufacturing",
"groupId": 541,
"score": 25,
"stars": 0,
"csatScore": 25,
"text": "Camping World's Customer Satisfaction score is rated by Energy and Manufacturing customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 25
},
{
"label": "Professional Services",
"groupId": 549,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Professional Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Public Safety",
"groupId": 551,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Public Safety customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Real Estate",
"groupId": 554,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Real Estate customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Recreational Facilities and Services",
"groupId": 555,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Camping World's Customer Satisfaction score is rated by Recreational Facilities and Services customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Restaurants",
"groupId": 558,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Camping World's Customer Satisfaction score is rated by Restaurants customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 33
},
{
"label": "Retail",
"groupId": 559,
"score": 50,
"stars": 0,
"csatScore": 50,
"text": "Camping World's Customer Satisfaction score is rated by Retail customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 50
},
{
"label": "Transportation",
"groupId": 567,
"score": 17,
"stars": 0,
"csatScore": 17,
"text": "Camping World's Customer Satisfaction score is rated by Transportation customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 17
}
]
}Camping World has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Camping World's overall Customer Service score rated by its users and customers.
650 Three Springs Road, Bowling Green, KY 42104
http://www.campingworld.com/
270-781-2718
Camping World's Customer Service score was rated highest by customers from the Consulting industry, and rated lowest by customers from the Transportation industry.
Camping World's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Camping World's Customer Service score was rated the highest by Asian or Pacific Islander customers, and the lowest by Other customers.
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Hispanic or Latino 1.5 | Hispanic or Latino | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
Asian or Pacific Islander 2.8 | Asian or Pacific Islander | 2.8 |
Native American 1.5 | Native American | 1.5 |
Other 1.5 | Other | 1.5 |
Camping World's Customer Service score was rated the highest by customers ages 26-30, and the lowest by customers ages 66+.
| Summary | Age | Customer Service Score |
|---|---|---|
18-25 1.9 | 18-25 | 1.9 |
26-30 2 | 26-30 | 2 |
31-35 1.5 | 31-35 | 1.5 |
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.5 | 51-55 | 1.5 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Camping World's Customer Service score was rated 1.5 stars by customers who have used Camping World's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Camping World's Customer Service score was rated the highest by Consulting industry customers, and the lowest by Transportation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Camping World has a 2.5/5 stars for its overall company culture rated by their employees

Camping World scored a -69 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Camping World would recommend the brand to a friend. ENPS measures how likely Camping World employees would recommend working at Camping World to a friend.
| 13% | Promoters |
|---|---|
| 5% | Passive |
| 82% | Detractors |
| 26% | Promoters |
|---|---|
| 14% | Passive |
| 60% | Detractors |