-80
NPS
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Carefree of Colorado
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About Carefree of Colorado's Brand
From folding camping trailers to the most luxurious motorhomes and everything in between, Carefree has exactly the awning you need.
Brand at a Glance
47%
Customer Loyalty
2.1/5
Product Quality
2.2/5
Pricing
2/5
Customer Service
Carefree of Colorado NPS
Carefree of Colorado's Net Promoter Score (NPS) is a -80 with 0% Promoters, 20% Passives, and 80% Detractors. Net Promoter Score tracks whether Carefree of Colorado's customers would recommend using the product based on a scale of -100 to 100.
Carefree of Colorado Overall NPS
| 0% | Promoters |
|---|---|
| 20% | Passives |
| 80% | Detractors |
Carefree of Colorado NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2021 -100 | Jul 2021 | -100 |
Apr 2022 -100 | Apr 2022 | -100 |
Jun 2022 -100 | Jun 2022 | -100 |
Nov 2024 -80 | Nov 2024 | -80 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Carefree of Colorado NPS by Gender
Carefree of Colorado's NPS was rated -100 by Male customers on Comparably.
Male
-100
Carefree of Colorado's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
N/A
Carefree of Colorado's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Carefree of Colorado Customer Loyalty
47%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
47% of Carefree of Colorado users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Carefree of Colorado Customer Loyalty Score by Gender
Carefree of Colorado's Customer Loyalty score was rated 40 by Male customers on Comparably.
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Male
40%
Yes
Female
N/A
Yes
Carefree of Colorado Product Quality
2.1/5
Carefree of Colorado has an overall Product Quality score of 2.1 out of 5 stars rated by its users and customers.
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Carefree of Colorado Product Information
Carefree of Colorado’s product quality score is a 2.1 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Tech
Transportation
Quick Insights into Carefree of Colorado Product Quality
Carefree of Colorado's Product Quality score was rated highest by Male customers.
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Ranked Carefree of Colorado Product Quality the Highest
Carefree of Colorado Product Quality Score by Gender
Carefree of Colorado's Product Quality score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Carefree of Colorado.
Male
1.5/5
Female
N/A
Carefree of Colorado Pricing
Carefree of Colorado ROI & Value For Money
2.2/5
Carefree of Colorado has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Quick Insights into Carefree of Colorado ROI
Carefree of Colorado's ROI score was rated highest by Male customers.
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Ranked Carefree of Colorado ROI the Highest
Carefree of Colorado ROI Score by Gender
Carefree of Colorado's ROI score was rated 1.6 by Male customers on Comparably.
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Male
1.6/5
Female
N/A
Carefree of Colorado Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
75%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Carefree of Colorado Customer Satisfaction
Carefree of Colorado's Customer Satisfaction score was rated highest by Male customers.
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Ranked Carefree of Colorado Customer Satisfaction the Highest
Carefree of Colorado Customer Satisfaction Score by Gender
Carefree of Colorado's Customer Satisfaction score was rated 0 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Carefree of Colorado.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 67% |
Carefree of Colorado Customer Service
2/5
Carefree of Colorado has an overall Customer Service score of 2 out of 5 stars rated by its users and customers.
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About Carefree of Colorado's Customer Service
Address
2145 West 6th Avenue, Broomfield, CO 80020
Website
http://www.carefreeofcolorado.com
Phone Number
303-469-3324
Quick Insights into Carefree of Colorado Customer Service
Carefree of Colorado's Customer Service score was rated highest by Male customers.
Sign Up to unlock insights into how customers have ranked Carefree of Colorado's Customer Service score.
Ranked Carefree of Colorado Customer Service the Highest
Carefree of Colorado Customer Service Score by Gender
Carefree of Colorado's Customer Service score was rated 1.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Carefree of Colorado.
Male
1.5/5
Female
N/A
