40
NPS
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Cashkaro
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About Cashkaro's Brand
Cashkaro is a coupons and cashback site rewarding customers for visiting online retailers through their site.
Brand at a Glance
83%
Customer Loyalty
3.6/5
Product Quality
3.2/5
Pricing
3.4/5
Customer Service
Cashkaro NPS
Cashkaro's Net Promoter Score (NPS) is a 40 with 60% Promoters, 20% Passives, and 20% Detractors. Net Promoter Score tracks whether Cashkaro's customers would recommend using the product based on a scale of -100 to 100.
Cashkaro Overall NPS
| 60% | Promoters |
|---|---|
| 20% | Passives |
| 20% | Detractors |
Cashkaro NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 100 | Oct 2022 | 100 |
Dec 2022 50 | Dec 2022 | 50 |
Jan 2023 0 | Jan 2023 | 0 |
Jun 2024 25 | Jun 2024 | 25 |
Jan 2025 40 | Jan 2025 | 40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Cashkaro Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Cashkaro users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Cashkaro Product Quality
3.6/5
Cashkaro has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Cashkaro's overall Product Quality score rated by its users and customers.
Cashkaro Product Information
Cashkaro’s product quality score is a 3.6 out of 5 as rated by its users and customers.
- Website
- http://www.askforoffer.com
- Company Size
- 51-200 Employees
Industry
Tech
Ecommerce and Marketplaces
Cashkaro Pricing
Cashkaro ROI & Value For Money
3.2/5
Cashkaro has a value for money and ROI score of 3.2 out of 5 stars rated by its users and customers.
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Cashkaro Customer Satisfaction (CSAT)
Cashkaro Customer Satisfaction (CSAT) Score
75 / 100
Cashkaro has an overall Customer Satisfaction score of 75 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Cashkaro Customer Service
3.4/5
Cashkaro has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
Sign Up to unlock Cashkaro's overall Customer Service score rated by its users and customers.
About Cashkaro's Customer Service
Address
Gurdon, AR India
Website
http://www.askforoffer.com
Cashkaro as an Employer
4.7/5
Cashkaro has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Cashkaro scored a 40 for Net Promoter Score and a 87 for Employee Net Promoter Score. NPS gauges how likely a customer of Cashkaro would recommend the brand to a friend. ENPS measures how likely Cashkaro employees would recommend working at Cashkaro to a friend.
Net Promoter Score
40
NPS Score
| 60% | Promoters |
|---|---|
| 20% | Passive |
| 20% | Detractors |
Employee Net Promoter Score
87
eNPS Score
| 87% | Promoters |
|---|---|
| 13% | Passive |
| 0% | Detractors |
