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NPS
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Brand Page
Centrify
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About Centrify's Brand
Centrify secures enterprise identities against cyberthreats that target today’s hybrid IT environment .
Brand at a Glance
10%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.3/5
Customer Service
Centrify NPS
Centrify's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Centrify's customers would recommend using the product based on a scale of -100 to 100.
Centrify Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Centrify NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2020 -100 | May 2020 | -100 |
Aug 2020 0 | Aug 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Centrify Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Centrify users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Centrify Product Quality
3.7/5
Centrify has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Centrify's overall Product Quality score rated by its users and customers.
Centrify Product Information
Centrify serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Centrify supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Centrify’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.centrify.com
- Company Size
- 201-500 Employees
Industry
Tech
Big Data
Business Services
Enterprise
Government & Legal
SaaS
Languages Supported
English
Arabic
Chinese (Traditional)
Dutch
French
German
Indonesian
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Korean
Russian
Hebrew
Ukrainian
Czech
Swedish
Polish
Danish
Finnish
Hungarian
Irish
Norwegian
Taiwanese
Product Type
System Administration Software
Identity & Access Management Software
Single Sign On (SSO) Software
Compliance Software
Audit Software
Network Security Software
Predictive Analytics Software
Cybersecurity Software
Privileged Access Management Software
IaaS Software
Enterprise Architecture Software
Centrify Pricing
Centrify ROI & Value For Money
3.7/5
Centrify has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Centrify's overall ROI score rated by its users and customers.
Centrify Pricing Plans
Centrify has a pricing structure that accommodates small, medium, and large businesses. Starting from $4/month, Centrify uses a subscription model and offers the following: App: $4 per user, per month and App+: $8 per user, per month.
Who Uses Centrify?
Small Businesses
Medium Businesses
Large Enterprises
Centrify Customer Service
3.3/5
Centrify has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Centrify's overall Customer Service score rated by its users and customers.
About Centrify's Customer Service
Address
3300 Tannery Way, Santa Clara, CA 95054
Website
http://www.centrify.com
Centrify as an Employer
4.7/5
Centrify has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Centrify scored a 0 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Centrify would recommend the brand to a friend. ENPS measures how likely Centrify employees would recommend working at Centrify to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
