-100
NPS
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CHD Expert
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About CHD Expert's Brand
Foodservice industry’s premier provider for foodservice data
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
1.5/5
Pricing
3.5/5
Customer Service
CHD Expert NPS
CHD Expert's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether CHD Expert's customers would recommend using the product based on a scale of -100 to 100.
CHD Expert Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
CHD Expert NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 -100 | Jul 2020 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CHD Expert Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of CHD Expert users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CHD Expert Product Quality
2.5/5
CHD Expert has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CHD Expert's overall Product Quality score rated by its users and customers.
CHD Expert Product Information
CHD Expert’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.chd-expert.com
- Company Size
- 51-200 Employees
CHD Expert Pricing
CHD Expert ROI & Value For Money
1.5/5
CHD Expert has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CHD Expert's overall ROI score rated by its users and customers.
CHD Expert Customer Service
3.5/5
CHD Expert has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CHD Expert's overall Customer Service score rated by its users and customers.
About CHD Expert's Customer Service
Address
130 S. Jefferson St., Suite 250, Chicago, IL
Website
http://www.chd-expert.com
Phone Number
+1 (312) 768-6900
