-40
NPS
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Check Into Cash
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About Check Into Cash's Brand
Brand at a Glance
74%
Customer Loyalty
2.2/5
Product Quality
2.2/5
Pricing
2.1/5
Customer Service
Check Into Cash CMO
Check Into Cash NPS
Check Into Cash's Net Promoter Score (NPS) is a -40 with 30% Promoters, 0% Passives, and 70% Detractors. Net Promoter Score tracks whether Check Into Cash's customers would recommend using the product based on a scale of -100 to 100.
Check Into Cash Overall NPS
| 30% | Promoters |
|---|---|
| 0% | Passives |
| 70% | Detractors |
Check Into Cash NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2020 -100 | Dec 2020 | -100 |
Sep 2021 33 | Sep 2021 | 33 |
Feb 2022 0 | Feb 2022 | 0 |
Aug 2022 -20 | Aug 2022 | -20 |
Jun 2023 -33 | Jun 2023 | -33 |
Jul 2023 -15 | Jul 2023 | -15 |
Oct 2023 -25 | Oct 2023 | -25 |
Jun 2024 -33 | Jun 2024 | -33 |
Dec 2024 -40 | Dec 2024 | -40 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Check Into Cash NPS by Gender
Check Into Cash's NPS was rated -50 by Female customers on Comparably.
Female
-50
Check Into Cash's NPS was rated -50 by Female customers on Comparably.
25%
Promoters
0%
Passives
75%
Detractors
Male
N/A
Check Into Cash's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Check Into Cash Customer Loyalty
74%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
74% of Check Into Cash users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Check Into Cash Customer Loyalty Score by Gender
Check Into Cash's Customer Loyalty score was rated 78 by Female customers on Comparably.
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Female
78%
Yes
Male
N/A
Yes
Check Into Cash Product Quality
2.2/5
Check Into Cash has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
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Check Into Cash Product Information
Check Into Cash’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- https://checkintocash.com/
- Company Size
- 1,001-5,000 Employees
Industry
Consumer Services
Quick Insights into Check Into Cash Product Quality
Check Into Cash's Product Quality score was rated highest by Female customers.
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Ranked Check Into Cash Product Quality the Highest
Check Into Cash Product Quality Score by Gender
Check Into Cash's Product Quality score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Check Into Cash.
Female
1.5/5
Male
N/A
Check Into Cash Pricing
Check Into Cash ROI & Value For Money
2.2/5
Check Into Cash has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Quick Insights into Check Into Cash ROI
Check Into Cash's ROI score was rated highest by Female customers.
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Ranked Check Into Cash ROI the Highest
Check Into Cash ROI Score by Gender
Check Into Cash's ROI score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Check Into Cash.
Female
1.5/5
Male
N/A
Check Into Cash Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
0%
Very Dissatisfied
86%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Check Into Cash Customer Satisfaction
Check Into Cash's Customer Satisfaction score was rated highest by Female customers.
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Ranked Check Into Cash Customer Satisfaction the Highest
Check Into Cash Customer Satisfaction Score by Gender
Check Into Cash's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Check Into Cash.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 33% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
Check Into Cash Customer Service
2.1/5
Check Into Cash has an overall Customer Service score of 2.1 out of 5 stars rated by its users and customers.
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About Check Into Cash's Customer Service
Website
https://checkintocash.com/
Quick Insights into Check Into Cash Customer Service
Check Into Cash's Customer Service score was rated highest by Female customers.
Sign Up to unlock insights into how customers have ranked Check Into Cash's Customer Service score.
Ranked Check Into Cash Customer Service the Highest
Check Into Cash Customer Service Score by Gender
Check Into Cash's Customer Service score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Check Into Cash.
Female
1.5/5
Male
N/A
Check Into Cash as an Employer
2.2/5
Check Into Cash has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Check Into Cash scored a -40 for Net Promoter Score and a -65 for Employee Net Promoter Score. NPS gauges how likely a customer of Check Into Cash would recommend the brand to a friend. ENPS measures how likely Check Into Cash employees would recommend working at Check Into Cash to a friend.
Net Promoter Score
-40
NPS Score
| 30% | Promoters |
|---|---|
| 0% | Passive |
| 70% | Detractors |
Employee Net Promoter Score
-65
eNPS Score
| 16% | Promoters |
|---|---|
| 3% | Passive |
| 81% | Detractors |
