44
NPS
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Checkfront Inc.
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About Checkfront Inc. Brand
Checkfront is the leading online reservation software for tours, activities and rentals.
Brand at a Glance
4.4/5
Product Quality
4.3/5
Pricing
5/5
Customer Service
Checkfront Inc. NPS
Checkfront Inc.'s Net Promoter Score (NPS) is a 44 with 61% Promoters, 22% Passives, and 17% Detractors. Net Promoter Score tracks whether Checkfront Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Checkfront Inc. Overall NPS
| 61% | Promoters |
|---|---|
| 22% | Passives |
| 17% | Detractors |
Checkfront Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 45 | Aug 2020 | 45 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Checkfront Inc. NPS by Usage
Checkfront Inc.'s NPS was rated 57 points by customers who have used Checkfront Inc.'s products/services for 5 to 10 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 57 | Less than 1 Year | 57 |
5 to 10 Years 57 | 5 to 10 Years | 57 |
Checkfront Inc. Product Quality
4.4/5
Checkfront Inc. has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Checkfront Inc. Product Information
Checkfront Inc. serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Checkfront Inc. supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Checkfront Inc.’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- https://www.checkfront.com
- Company Size
- 51-200 Employees
Industry
Travel and Hospitality
Languages Supported
English
Arabic
Dutch
French
German
Portuguese
Spanish
Thai
Chinese (Simplified)
Japanese
Turkish
Italian
Russian
Swedish
Polish
Danish
Finnish
Irish
Norwegian
Product Type
Reservation & Online Booking Software
Tour Operator Software
Waiver Software
Campground Management Software
Checkfront Inc. Pricing
Checkfront Inc. ROI & Value For Money
4.3/5
Checkfront Inc. has a value for money and ROI score of 4.3 out of 5 stars rated by its users and customers.
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Checkfront Inc. Pricing Plans
Checkfront Inc. has a pricing structure that accommodates small, medium, and large businesses. Starting from €39/month, Checkfront Inc. uses a subscription model and offers the following: Pro: €79/month for 5 staff accounts, Plus: €149/month for 10 staff accounts, and Enterprise: Custom pricing.
Who Uses Checkfront Inc.?
Small Businesses
Medium Businesses
Large Enterprises
Checkfront Inc. Customer Service
5/5
Checkfront Inc. has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Checkfront Inc.'s Customer Service
Address
400-844 Courtney Street, Vancouver V8W 1C4 Canada
Website
https://www.checkfront.com
Phone Number
2509992209
Checkfront Inc.'s Social Links
Consumer vs. Employees
Checkfront Inc. scored a 44 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Checkfront Inc. would recommend the brand to a friend. ENPS measures how likely Checkfront Inc. employees would recommend working at Checkfront Inc. to a friend.
Net Promoter Score
44
NPS Score
| 61% | Promoters |
|---|---|
| 22% | Passive |
| 17% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
