64
NPS
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Brand Page
Chrometa
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About Chrometa's Brand
Chrometa develops software that addresses the age-old issue of accurate time tracking. Unlike other timesheet or stopwatch programs,
Brand at a Glance
3.9/5
Product Quality
4/5
Pricing
3.7/5
Customer Service
Chrometa NPS
Chrometa's Net Promoter Score (NPS) is a 64 with 77% Promoters, 10% Passives, and 13% Detractors. Net Promoter Score tracks whether Chrometa's customers would recommend using the product based on a scale of -100 to 100.
Chrometa Overall NPS
| 77% | Promoters |
|---|---|
| 10% | Passives |
| 13% | Detractors |
Chrometa NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 63 | Aug 2020 | 63 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Chrometa NPS by Usage
Chrometa's NPS was rated 62 points by customers who have used Chrometa's products/services for 2 to 5 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 62 | Less than 1 Year | 62 |
2 to 5 Years 62 | 2 to 5 Years | 62 |
Chrometa Product Quality
3.9/5
Chrometa has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Chrometa Product Information
Chrometa serves markets in the United States, Europe, Australia, Canada, United Kingdom, and Germany. Chrometa supports iOS, Web, and Android devices and offers products for small and large sized businesses.
Chrometa’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Website
- http://chrometa.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Time & Expense Software
Chrometa Pricing
Chrometa ROI & Value For Money
4/5
Chrometa has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Chrometa Pricing Plans
Chrometa has a pricing structure that accommodates small and large businesses. Starting from $19/month, Chrometa uses a subscription model. For the users that are not ready to commit yet, Chrometa also offers a free trial.
Who Uses Chrometa?
Small Businesses
Large Enterprises
Chrometa Customer Service
3.7/5
Chrometa has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Chrometa's Customer Service
Address
1029 H Street, Suite 103, Sacramento, CA
Website
http://chrometa.com
Phone Number
1-888-340-6425
