Civeo Corporation NPS & Customer Reviews | Comparably
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Civeo Corporation
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Civeo Corporation
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About Civeo Corporation's Brand

"Civeo is a provider of remote site accommodations, logistics and facility management services to the natural resource industry."

Brand at a Glance

100%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
5/5
Customer Service

Civeo Corporation NPS

Civeo Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Civeo Corporation's customers would recommend using the product based on a scale of -100 to 100.

Civeo Corporation Overall NPS

-100
NPS
0%Promoters
0%Passives
100%Detractors
Civeo Corporation Overall NPS

Civeo Corporation NPS Trend

-100
-50
0
50
100
Mar 2024
-100
Mar 2024-100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Civeo Corporation Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Civeo Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

100
100%
0
0%
Civeo Corporation Customer Loyalty

Civeo Corporation Product Quality

2.5/5

Civeo Corporation has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.

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Civeo Corporation Product Information

Civeo Corporation’s product quality score is a 2.5 out of 5 as rated by its users and customers.

Website
civeo.com
Company Size
1,001-5,000 Employees

Industry

Tech
Travel

Civeo Corporation Pricing

Civeo Corporation ROI & Value For Money

4/5

Civeo Corporation has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Civeo Corporation Customer Satisfaction (CSAT)

Very Satisfied0%
Satisfied0%
Neither Satisfied nor Dissatisfied100%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Civeo Corporation Customer Service

5/5

Civeo Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Civeo Corporation's Customer Service

Address

Houston, TX


Website

civeo.com

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