50
NPS
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Clarifai
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About Clarifai's Brand
Clarifai is a leading, full-lifecycle deep learning AI platform for computer vision and natural language processing. We help organizations transform unstructured images, video, and text data into structured data at a significantly faster and more accurate rate than humans would be able to do on their own. Founded in 2013 by Matt Zeiler, Ph.D. Clarifai has been a market leader in AI since winning the top five places in image classification at the 2013 ImageNet Challenge. Clarifai continues to grow with employees remotely based throughout the United States and in Tallinn, Estonia. We have secured $40M in funding up to date, backed by Menlo Ventures, Google Ventures, USV, NVIDIA, Qualcomm, Osage, Lux Capital, LDV Capital, and Corazon Capital. Clarifai is proud to be an equal opportunity workplace dedicated to pursuing, hiring, and retaining a diverse workforce.
Clarifai NPS
Clarifai's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Clarifai's customers would recommend using the product based on a scale of -100 to 100.
Clarifai Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Clarifai NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 0 | Oct 2022 | 0 |
Feb 2024 50 | Feb 2024 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Clarifai as an Employer
2.4/5
Clarifai has a 2.4/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Clarifai scored a 50 for Net Promoter Score and a -52 for Employee Net Promoter Score. NPS gauges how likely a customer of Clarifai would recommend the brand to a friend. ENPS measures how likely Clarifai employees would recommend working at Clarifai to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-52
eNPS Score
| 24% | Promoters |
|---|---|
| 0% | Passive |
| 76% | Detractors |
