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NPS
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Clark Nuber
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About Clark Nuber's Brand
Clark Nuber serves privately held and family businesses, angel and venture-backed companies.
Brand at a Glance
3.2/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Clark Nuber NPS
Clark Nuber's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Clark Nuber's customers would recommend using the product based on a scale of -100 to 100.
Clark Nuber Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Clark Nuber NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 -100 | Mar 2023 | -100 |
Oct 2025 0 | Oct 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Clark Nuber Product Quality
3.2/5
Clark Nuber has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Clark Nuber's overall Product Quality score rated by its users and customers.
Clark Nuber Product Information
Clark Nuber’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://clarknuber.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
FinTech
Clark Nuber Pricing
Clark Nuber ROI & Value For Money
3.5/5
Clark Nuber has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Clark Nuber Customer Satisfaction (CSAT)
Clark Nuber Customer Satisfaction (CSAT) Score
50 / 100
Clark Nuber has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Clark Nuber Customer Service
3.5/5
Clark Nuber has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Clark Nuber's Customer Service
Address
Bellevue, WA
Website
http://clarknuber.com
Phone Number
(425) 454-4919
Clark Nuber as an Employer
3.5/5
Clark Nuber has a 3.5/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Clark Nuber scored a 0 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of Clark Nuber would recommend the brand to a friend. ENPS measures how likely Clark Nuber employees would recommend working at Clark Nuber to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
