-82
NPS
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ClearChoice Holdings
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About ClearChoice Holdings' Brand
ClearChoice is a network of dental treatment centers that provide innovative and quality dental implant care across the United States.
Brand at a Glance
55%
Customer Loyalty
1.6/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
ClearChoice Holdings CMO
ClearChoice Holdings NPS
ClearChoice Holdings's Net Promoter Score (NPS) is a -82 with 7% Promoters, 4% Passives, and 89% Detractors. Net Promoter Score tracks whether ClearChoice Holdings's customers would recommend using the product based on a scale of -100 to 100.
ClearChoice Holdings Overall NPS
| 7% | Promoters |
|---|---|
| 4% | Passives |
| 89% | Detractors |
ClearChoice Holdings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2022 -66 | Aug 2022 | -66 |
Oct 2022 -72 | Oct 2022 | -72 |
Dec 2022 -78 | Dec 2022 | -78 |
Jan 2023 -78 | Jan 2023 | -78 |
Feb 2023 -81 | Feb 2023 | -81 |
Jul 2023 -84 | Jul 2023 | -84 |
Aug 2023 -84 | Aug 2023 | -84 |
Sep 2023 -87 | Sep 2023 | -87 |
Oct 2023 -80 | Oct 2023 | -80 |
Dec 2023 -82 | Dec 2023 | -82 |
Jun 2024 -82 | Jun 2024 | -82 |
Apr 2025 -82 | Apr 2025 | -82 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ClearChoice Holdings NPS by Gender
Female customers rated ClearChoice Holdings's NPS 12 points higher than Male customers.
Male
-100
ClearChoice Holdings's NPS was rated -100 by Male customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Female
-88
ClearChoice Holdings's NPS was rated -88 by Female customers on Comparably.
6%
Promoters
0%
Passives
94%
Detractors
ClearChoice Holdings NPS by Ethnicity
ClearChoice Holdings's NPS was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -88 | Caucasian | -88 |
African American/Black -100 | African American/Black | -100 |
ClearChoice Holdings NPS by Age
ClearChoice Holdings's NPS was rated -100 points by customers ages 56-60 and customers ages 66+ on Comparably.
ClearChoice Holdings NPS by Usage
ClearChoice Holdings's NPS was rated the highest by customers who have used ClearChoice Holdings's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -76 | Less than 1 Year | -76 |
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -100 | 2 to 5 Years | -100 |
ClearChoice Holdings Customer Reviews
Out of the 3 ClearChoice Holdings customer reviews 0 were positive and 3 were constructive. ClearChoice Holdings customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
ClearChoice Holdings Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of ClearChoice Holdings users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ClearChoice Holdings Customer Loyalty Score by Gender
Male customers rated ClearChoice Holdings's Customer Loyalty score 8% higher than Female customers.
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Male
55%
Yes
Female
47%
Yes
ClearChoice Holdings Customer Loyalty Score by Ethnicity
ClearChoice Holdings's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Caucasian customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of ClearChoice Holdings.
44
out of 100
Caucasian
70
out of 100
African American/Black
ClearChoice Holdings Customer Loyalty Score by Age
ClearChoice Holdings's Customer Loyalty score was rated the highest by customers ages 66+, and the lowest by customers ages 56-60.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of ClearChoice Holdings.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
56-60 23% | 56-60 | 23% |
61-65 55% | 61-65 | 55% |
66+ 61% | 66+ | 61% |
ClearChoice Holdings Customer Loyalty Score by Usage
ClearChoice Holdings's Customer Loyalty score was rated the highest by customers who have used ClearChoice Holdings's products/services for Less than 1 Year, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
ClearChoice Holdings Customer Loyalty Score by Industry
ClearChoice Holdings's Customer Loyalty score was rated 10% by Legal industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
ClearChoice Holdings Product Quality
1.6/5
ClearChoice Holdings has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.
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ClearChoice Holdings Product Information
ClearChoice Holdings’s product quality score is a 1.6 out of 5 as rated by its users and customers. Reviewers from the Legal industry rated ClearChoice Holdings's product the highest.
- Website
- http://www.clearchoice.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Healthcare
Quick Insights into ClearChoice Holdings Product Quality
ClearChoice Holdings's Product Quality score was rated highest by Male customers, and rated lowest by customers who have used ClearChoice Holdings's products/services for Less than 1 Year.
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Ranked ClearChoice Holdings Product Quality the Highest
Ranked ClearChoice Holdings Product Quality the Lowest
ClearChoice Holdings Product Quality Score by Gender
Male customers rated ClearChoice Holdings's Product Quality score 0.9 stars higher than Female customers.
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Male
2.4/5
Female
1.5/5
ClearChoice Holdings Product Quality Score by Ethnicity
ClearChoice Holdings's Product Quality score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of ClearChoice Holdings.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
ClearChoice Holdings Product Quality Score by Age
ClearChoice Holdings's Product Quality score was rated 1.5 stars by customers ages 56-60 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of ClearChoice Holdings.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
ClearChoice Holdings Product Quality Score by Usage
ClearChoice Holdings's Product Quality score was rated 1.5 stars by customers who have used ClearChoice Holdings's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
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ClearChoice Holdings Product Quality Score by Industry
ClearChoice Holdings's Product Quality score was rated 1.5 stars by Legal industry customers.
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ClearChoice Holdings Pricing
ClearChoice Holdings ROI & Value For Money
1.5/5
ClearChoice Holdings has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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ClearChoice Holdings Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Legal industry.
Quick Insights into ClearChoice Holdings ROI
ClearChoice Holdings's ROI score was rated highest by Male customers, and rated lowest by customers who have used ClearChoice Holdings's products/services for Less than 1 Year.
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Ranked ClearChoice Holdings ROI the Highest
Ranked ClearChoice Holdings ROI the Lowest
ClearChoice Holdings ROI Score by Gender
Male customers rated ClearChoice Holdings's ROI score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of ClearChoice Holdings.
Male
1.9/5
Female
1.5/5
ClearChoice Holdings ROI Score by Ethnicity
ClearChoice Holdings's ROI score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of ClearChoice Holdings.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
ClearChoice Holdings ROI Score by Age
ClearChoice Holdings's ROI score was rated 1.5 stars by customers ages 56-60 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of ClearChoice Holdings.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
ClearChoice Holdings ROI Score by Usage
ClearChoice Holdings's ROI score was rated 1.5 stars by customers who have used ClearChoice Holdings's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
ClearChoice Holdings ROI Score by Industry
ClearChoice Holdings's ROI score was rated 1.5 stars by Legal industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
ClearChoice Holdings Customer Satisfaction (CSAT)
ClearChoice Holdings Customer Satisfaction (CSAT) Score
15 / 100
ClearChoice Holdings has an overall Customer Satisfaction score of 15 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
11%
Satisfied
4%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
4%
Very Dissatisfied
81%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into ClearChoice Holdings Customer Satisfaction
ClearChoice Holdings's Customer Satisfaction score was rated highest by customers who have used ClearChoice Holdings's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked ClearChoice Holdings' Customer Satisfaction.
Ranked ClearChoice Holdings Customer Satisfaction the Highest
Ranked ClearChoice Holdings Customer Satisfaction the Lowest
ClearChoice Holdings Customer Satisfaction Score by Gender
Female customers rated ClearChoice Holdings's Customer Satisfaction score 0 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of ClearChoice Holdings.
0
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 25% | |
Very Dissatisfied | 75% |
12 / 100
FemaleVery Satisfied | 12% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 88% |
ClearChoice Holdings Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
ClearChoice Holdings' Customer Satisfaction (CSAT) score was rated 13% according to Caucasian users and customers.
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13 / 100
Very Satisfied
13%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
6%
Very Dissatisfied
81%
CSAT according to African American/Black
ClearChoice Holdings' Customer Satisfaction (CSAT) score was rated 0% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of ClearChoice Holdings.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
ClearChoice Holdings Customer Satisfaction Score by Age
ClearChoice Holdings's Customer Satisfaction score was rated 0 points by customers ages 56-60 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of ClearChoice Holdings.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 0% |
ClearChoice Holdings Customer Satisfaction Score by Usage
ClearChoice Holdings's Customer Satisfaction score was rated the highest by customers who have used ClearChoice Holdings's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
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ClearChoice Holdings Customer Satisfaction Score by Industry
ClearChoice Holdings's Customer Satisfaction score was rated 0 points by Legal industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "ClearChoice Holdings Customer Satisfaction Score by Industry",
"text": "ClearChoice Holdings's Customer Satisfaction score was rated 0 points by Legal industry customers.",
"bars": [
{
"label": "Legal",
"groupId": 529,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "ClearChoice Holdings's Customer Satisfaction score is rated by Legal customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 0
}
]
}ClearChoice Holdings Customer Service
1.5/5
ClearChoice Holdings has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About ClearChoice Holdings's Customer Service
Address
8350 E. Crescent Parkway, Suite 100, Denver, CO
Website
http://www.clearchoice.com
Phone Number
303-744-7496
Quick Insights into ClearChoice Holdings Customer Service
ClearChoice Holdings's Customer Service score was rated highest by customers who have used ClearChoice Holdings's products/services for 2 to 5 Years, and rated lowest by Male customers.
Sign Up to unlock insights into how customers have ranked ClearChoice Holdings' Customer Service score.
Ranked ClearChoice Holdings Customer Service the Highest
Ranked ClearChoice Holdings Customer Service the Lowest
ClearChoice Holdings Customer Service Score by Gender
ClearChoice Holdings's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of ClearChoice Holdings.
Male
1.5/5
Female
1.5/5
ClearChoice Holdings Customer Service Score by Ethnicity
ClearChoice Holdings's Customer Service score was rated 1.5 stars by both African American/Black and Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of ClearChoice Holdings.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.5 | African American/Black | 1.5 |
ClearChoice Holdings Customer Service Score by Age
ClearChoice Holdings's Customer Service score was rated 1.5 stars by customers ages 56-60 and customers ages 66+ on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of ClearChoice Holdings.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
ClearChoice Holdings Customer Service Score by Usage
ClearChoice Holdings's Customer Service score was rated the highest by customers who have used ClearChoice Holdings's products/services for 2 to 5 Years, and the lowest by customers with Less than 1 Year of usage.
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ClearChoice Holdings Customer Service Score by Industry
ClearChoice Holdings's Customer Service score was rated 1.5 stars by Legal industry customers.
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ClearChoice Holdings as an Employer
2.9/5
ClearChoice Holdings has a 2.9/5 stars for its overall company culture rated by their employees
bottom
10%
Consumer vs. Employees
ClearChoice Holdings scored a -82 for Net Promoter Score and a -42 for Employee Net Promoter Score. NPS gauges how likely a customer of ClearChoice Holdings would recommend the brand to a friend. ENPS measures how likely ClearChoice Holdings employees would recommend working at ClearChoice Holdings to a friend.
Net Promoter Score
-82
NPS Score
| 7% | Promoters |
|---|---|
| 4% | Passive |
| 89% | Detractors |
Employee Net Promoter Score
-42
eNPS Score
| 21% | Promoters |
|---|---|
| 16% | Passive |
| 63% | Detractors |
