100
NPS
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Clearpath Robotics
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About Clearpath Robotics' Brand
Developer of intelligent service robots designed to enable robot development, deployment and operation. The company's intelligent service robots offer robotic utility vehicles, unmanned ground vehicles and heavy load material transporters, enabling mining and military sectors to access proper perception, mapping and navigation services.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Clearpath Robotics NPS
Clearpath Robotics's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Clearpath Robotics's customers would recommend using the product based on a scale of -100 to 100.
Clearpath Robotics Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Clearpath Robotics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Clearpath Robotics Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Clearpath Robotics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Clearpath Robotics Product Quality
5/5
Clearpath Robotics has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Clearpath Robotics' overall Product Quality score rated by its users and customers.
Clearpath Robotics Product Information
Clearpath Robotics’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.clearpathrobotics.com
- Company Size
- 51-200 Employees
Clearpath Robotics Pricing
Clearpath Robotics ROI & Value For Money
5/5
Clearpath Robotics has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Clearpath Robotics' overall ROI score rated by its users and customers.
Clearpath Robotics Customer Satisfaction (CSAT)
Clearpath Robotics Customer Satisfaction (CSAT) Score
100 / 100
Clearpath Robotics has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Clearpath Robotics Customer Service
5/5
Clearpath Robotics has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Clearpath Robotics' overall Customer Service score rated by its users and customers.
About Clearpath Robotics's Customer Service
Address
1425 Strasburg Road, Kitchener, N2R 1H2 Canada
Website
www.clearpathrobotics.com
Consumer vs. Employees
Clearpath Robotics scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Clearpath Robotics would recommend the brand to a friend. ENPS measures how likely Clearpath Robotics employees would recommend working at Clearpath Robotics to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
