-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
ClearSale
Marketing or Exec? Claim Your Free Account
About ClearSale's Brand
ClearSale is the most complete e-commerce fraud protection solution. We combine advanced statistical technology with the world’s largest team of specialized fraud analysts, for a balanced, real-world approach unlike anything else in the market. We deliver the highest order approval rates and the lowest false decline rates in the industry.
Brand at a Glance
100%
Customer Loyalty
3.8/5
Product Quality
2.5/5
Pricing
1.5/5
Customer Service
ClearSale NPS
ClearSale's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether ClearSale's customers would recommend using the product based on a scale of -100 to 100.
ClearSale Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
ClearSale NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 -100 | Oct 2020 | -100 |
May 2025 -100 | May 2025 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ClearSale Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of ClearSale users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ClearSale Product Quality
3.8/5
ClearSale has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearSale's overall Product Quality score rated by its users and customers.
ClearSale Product Information
ClearSale’s product quality score is a 3.8 out of 5 as rated by its users and customers.
- Website
- https://clear.sale
- Company Size
- 1,001-5,000 Employees
Industry
Professional Services
ClearSale Pricing
ClearSale ROI & Value For Money
2.5/5
ClearSale has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearSale's overall ROI score rated by its users and customers.
ClearSale Customer Satisfaction (CSAT)
ClearSale Customer Satisfaction (CSAT) Score
100 / 100
ClearSale has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
ClearSale Customer Service
1.5/5
ClearSale has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearSale's overall Customer Service score rated by its users and customers.
About ClearSale's Customer Service
Address
7300 Biscayne Blvd, Miami, FL 33138
Website
https://clear.sale
Phone Number
+1 786 888 4584
ClearSale's Social Links
ClearSale as an Employer
4.7/5
ClearSale has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
ClearSale scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of ClearSale would recommend the brand to a friend. ENPS measures how likely ClearSale employees would recommend working at ClearSale to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
