33
NPS
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Brand Page
ClearSlide
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About ClearSlide's Brand
ClearSlide is a sales communications platform providing web-based services that cover many aspects of the sales process.
Brand at a Glance
3.8/5
Product Quality
3/5
Pricing
3.7/5
Customer Service
ClearSlide NPS
ClearSlide's Net Promoter Score (NPS) is a 33 with 52% Promoters, 29% Passives, and 19% Detractors. Net Promoter Score tracks whether ClearSlide's customers would recommend using the product based on a scale of -100 to 100.
ClearSlide Overall NPS
| 52% | Promoters |
|---|---|
| 29% | Passives |
| 19% | Detractors |
ClearSlide NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 33 | Aug 2020 | 33 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ClearSlide NPS by Usage
ClearSlide's NPS was rated the highest by customers who have used ClearSlide's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years 28 | 2 to 5 Years | 28 |
ClearSlide Product Quality
3.8/5
ClearSlide has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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ClearSlide Product Information
ClearSlide serves markets in the United States, Europe, Canada, United Kingdom, Latin America, and Mexico. ClearSlide supports iOS and Web devices and offers products for medium and large sized businesses.
ClearSlide’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Education industry rated ClearSlide's product the highest. Reviewers from the Food and Beverages industry rated ClearSlide the lowest at 3.
- Website
- http://www.clearslide.com
- Company Size
- 201-500 Employees
Industry
Tech
Business Services
Enterprise
SaaS
Languages Supported
English
Product Type
Communication Software
Sales Management Software
Sales Force Automation Software
Sales Enablement Software
Online Meetings Software
Customer Engagement Software
Presentation Software
Quick Insights into ClearSlide Product Quality
ClearSlide's Product Quality score was rated highest by customers who have used ClearSlide's products/services for Less than 1 Year, and rated lowest by customers from the Healthcare industry.
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Ranked ClearSlide Product Quality the Highest
Ranked ClearSlide Product Quality the Lowest
ClearSlide Product Quality Score by Usage
ClearSlide's Product Quality score was rated the highest by customers who have used ClearSlide's products/services for Less than 1 Year, and the lowest by customers with 1 to 2 Years of usage.
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ClearSlide Product Quality Score by Industry
ClearSlide's Product Quality score was rated the highest by Education industry customers, and the lowest by Healthcare industry customers.
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ClearSlide Pricing
ClearSlide ROI & Value For Money
3/5
ClearSlide has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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ClearSlide Pricing Plans
ClearSlide has a pricing structure that accommodates medium and large businesses.
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Marketing, Advertising and Research industry. The users from the Tech industry think that they had the lowest ROI from ClearSlide.
Who Uses ClearSlide?
Medium Businesses
Large Enterprises
Quick Insights into ClearSlide ROI
ClearSlide's ROI score was rated highest by customers from the Marketing, Advertising and Research industry, and rated lowest by customers from the Tech industry.
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Ranked ClearSlide ROI the Highest
Ranked ClearSlide ROI the Lowest
ClearSlide ROI Score by Industry
ClearSlide's ROI score was rated the highest by Marketing, Advertising and Research industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
ClearSlide Customer Service
3.7/5
ClearSlide has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About ClearSlide's Customer Service
Address
45 Fremont Street,, 32nd Floor, San Francisco, CA 94105
Website
http://www.clearslide.com
ClearSlide as an Employer
4.3/5
ClearSlide has a 4.3/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
ClearSlide scored a 33 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of ClearSlide would recommend the brand to a friend. ENPS measures how likely ClearSlide employees would recommend working at ClearSlide to a friend.
Net Promoter Score
33
NPS Score
| 52% | Promoters |
|---|---|
| 29% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
