44
NPS
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Brand Page
ClearVoice
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About ClearVoice's Brand
The premier content marketing platform and marketplace, ClearVoice connects teams for efficiency.
Brand at a Glance
100%
Customer Loyalty
4.3/5
Product Quality
4.1/5
Pricing
3.9/5
Customer Service
ClearVoice NPS
ClearVoice's Net Promoter Score (NPS) is a 44 with 68% Promoters, 8% Passives, and 24% Detractors. Net Promoter Score tracks whether ClearVoice's customers would recommend using the product based on a scale of -100 to 100.
ClearVoice Overall NPS
| 68% | Promoters |
|---|---|
| 8% | Passives |
| 24% | Detractors |
ClearVoice NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 49 | Aug 2020 | 49 |
Dec 2020 44 | Dec 2020 | 44 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
ClearVoice NPS by Usage
ClearVoice's NPS was rated 37 points by customers who have used ClearVoice's products/services for 5 to 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
5 to 10 Years 37 | 5 to 10 Years | 37 |
ClearVoice Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of ClearVoice users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
ClearVoice Product Quality
4.3/5
ClearVoice has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearVoice's overall Product Quality score rated by its users and customers.
ClearVoice Product Information
ClearVoice serves markets in the United States and Canada. ClearVoice supports Web devices and offers products for small, medium, and large sized businesses.
ClearVoice’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- https://www.clearvoice.com/
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Content
Enterprise
Media
Languages Supported
English
Product Type
Content Marketing Software
ClearVoice Pricing
ClearVoice ROI & Value For Money
4.1/5
ClearVoice has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearVoice's overall ROI score rated by its users and customers.
ClearVoice Pricing Plans
ClearVoice has a pricing structure that accommodates small, medium, and large businesses. Starting from $99/month, ClearVoice uses a subscription model and offers the following: Contact ClearVoice for pricing.. For the users that are not ready to commit yet, ClearVoice also offers a free trial.
Who Uses ClearVoice?
Small Businesses
Medium Businesses
Large Enterprises
ClearVoice Customer Service
3.9/5
ClearVoice has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock ClearVoice's overall Customer Service score rated by its users and customers.
About ClearVoice's Customer Service
Address
11811 N Tatum Blvd, Phoenix, AZ
Website
https://www.clearvoice.com/
Phone Number
(480)999-5199
ClearVoice as an Employer
4.2/5
ClearVoice has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
ClearVoice scored a 44 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of ClearVoice would recommend the brand to a friend. ENPS measures how likely ClearVoice employees would recommend working at ClearVoice to a friend.
Net Promoter Score
44
NPS Score
| 68% | Promoters |
|---|---|
| 8% | Passive |
| 24% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
