100
NPS
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Clipper Magazine
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About Clipper Magazine's Brand
Clipper Magazine(R) has grown to become more than just a full-color magazine. Today, we’re a local advertising & marketing solutions provider.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
4.5/5
Pricing
4/5
Customer Service
Clipper Magazine NPS
Clipper Magazine's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Clipper Magazine's customers would recommend using the product based on a scale of -100 to 100.
Clipper Magazine Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Clipper Magazine NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 100 | Aug 2023 | 100 |
May 2025 100 | May 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Clipper Magazine Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Clipper Magazine users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Clipper Magazine Product Quality
5/5
Clipper Magazine has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Clipper Magazine's overall Product Quality score rated by its users and customers.
Clipper Magazine Product Information
Clipper Magazine’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Media
Clipper Magazine Pricing
Clipper Magazine ROI & Value For Money
4.5/5
Clipper Magazine has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Clipper Magazine's overall ROI score rated by its users and customers.
Clipper Magazine Customer Satisfaction (CSAT)
Clipper Magazine Customer Satisfaction (CSAT) Score
100 / 100
Clipper Magazine has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Clipper Magazine Customer Service
4/5
Clipper Magazine has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Clipper Magazine's overall Customer Service score rated by its users and customers.
About Clipper Magazine's Customer Service
Address
3708 Hempland Road, Mountville, PA
Website
http://www.clippermagazine.com/
Phone Number
7175695101
Clipper Magazine as an Employer
3.8/5
Clipper Magazine has a 3.8/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
Clipper Magazine scored a 100 for Net Promoter Score and a -30 for Employee Net Promoter Score. NPS gauges how likely a customer of Clipper Magazine would recommend the brand to a friend. ENPS measures how likely Clipper Magazine employees would recommend working at Clipper Magazine to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-30
eNPS Score
| 20% | Promoters |
|---|---|
| 30% | Passive |
| 50% | Detractors |
