0
NPS
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Brand Page
CodeCombat
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About CodeCombat's Brand
CodeCombat operates an online multiplayer live strategy game that provides coding process learning services through web based gamification method.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
CodeCombat NPS
CodeCombat's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether CodeCombat's customers would recommend using the product based on a scale of -100 to 100.
CodeCombat Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
CodeCombat NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 0 | Jul 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CodeCombat Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of CodeCombat users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CodeCombat Product Quality
4/5
CodeCombat has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock CodeCombat's overall Product Quality score rated by its users and customers.
CodeCombat Product Information
CodeCombat’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://codecombat.com/
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
CodeCombat Pricing
CodeCombat ROI & Value For Money
3.5/5
CodeCombat has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CodeCombat's overall ROI score rated by its users and customers.
CodeCombat Customer Service
3.5/5
CodeCombat has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock CodeCombat's overall Customer Service score rated by its users and customers.
About CodeCombat's Customer Service
Address
San Francisco, CA
Website
http://codecombat.com/
Consumer vs. Employees
CodeCombat scored a 0 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of CodeCombat would recommend the brand to a friend. ENPS measures how likely CodeCombat employees would recommend working at CodeCombat to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
