100
NPS
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CodeScience, Inc.
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About CodeScience, Inc. Brand
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.7/5
Pricing
4.7/5
Customer Service
CodeScience, Inc. NPS
CodeScience, Inc.'s Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CodeScience, Inc.'s customers would recommend using the product based on a scale of -100 to 100.
CodeScience, Inc. Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CodeScience, Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Jun 2021 100 | Jun 2021 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CodeScience, Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of CodeScience, Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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CodeScience, Inc. Product Quality
4.5/5
CodeScience, Inc. has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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CodeScience, Inc. Product Information
CodeScience, Inc.’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- https://www.codescience.com/
- Company Size
- 51-200 Employees
CodeScience, Inc. Pricing
CodeScience, Inc. ROI & Value For Money
4.7/5
CodeScience, Inc. has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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CodeScience, Inc. Customer Service
4.7/5
CodeScience, Inc. has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
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About CodeScience, Inc.'s Customer Service
Website
https://www.codescience.com/
CodeScience, Inc. as an Employer
4.6/5
CodeScience, Inc. has a 4.6/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
CodeScience, Inc. scored a 100 for Net Promoter Score and a 75 for Employee Net Promoter Score. NPS gauges how likely a customer of CodeScience, Inc. would recommend the brand to a friend. ENPS measures how likely CodeScience, Inc. employees would recommend working at CodeScience, Inc. to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
75
eNPS Score
| 75% | Promoters |
|---|---|
| 25% | Passive |
| 0% | Detractors |
