66
NPS
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Codility
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About Codility's Brand
Codility provides a SaaS platform that evaluates the skills of software professionals.
Brand at a Glance
55%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
3.4/5
Customer Service
Codility NPS
Codility's Net Promoter Score (NPS) is a 66 with 79% Promoters, 8% Passives, and 13% Detractors. Net Promoter Score tracks whether Codility's customers would recommend using the product based on a scale of -100 to 100.
Codility Overall NPS
| 79% | Promoters |
|---|---|
| 8% | Passives |
| 13% | Detractors |
Codility NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 72 | Aug 2020 | 72 |
Feb 2022 73 | Feb 2022 | 73 |
Mar 2023 67 | Mar 2023 | 67 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Codility NPS by Usage
Codility's NPS was rated 76 points by customers who have used Codility's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 76 | Less than 1 Year | 76 |
Codility Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Codility users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Codility Product Quality
4.1/5
Codility has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Codility's overall Product Quality score rated by its users and customers.
Codility Product Information
Codility serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Codility supports Web devices and offers products for small, medium, and large sized businesses.
Codility’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- http://www.codility.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Recruitment Software
Pre-employment Testing Software
Assessment Software
Codility Pricing
Codility ROI & Value For Money
4.1/5
Codility has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Codility's overall ROI score rated by its users and customers.
Codility Pricing Plans
Codility has a pricing structure that accommodates small, medium, and large businesses.
Who Uses Codility?
Small Businesses
Medium Businesses
Large Enterprises
Codility Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Codility Customer Service
3.4/5
Codility has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Codility's Customer Service
Address
107 Cheapside, London EC2V 6DN United Kingdom
Website
http://www.codility.com
Codility's Social Links
Codility as an Employer
4.3/5
Codility has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Codility scored a 66 for Net Promoter Score and a 65 for Employee Net Promoter Score. NPS gauges how likely a customer of Codility would recommend the brand to a friend. ENPS measures how likely Codility employees would recommend working at Codility to a friend.
Net Promoter Score
66
NPS Score
| 79% | Promoters |
|---|---|
| 8% | Passive |
| 13% | Detractors |
Employee Net Promoter Score
65
eNPS Score
| 73% | Promoters |
|---|---|
| 19% | Passive |
| 8% | Detractors |
